Busser/Food Runner PM

HEI Hotels & Resorts•Chicago, IL

10d•Onsite

About The Position

The Busser/Food Runner assists the Outlet Manager and restaurant servers in maintaining a clean, welcoming environment and providing guests with stellar service. The role includes clearing and resetting tables, maintaining stocked and clean service stations, serving beverages, bread, and butter, and transporting dirty tableware to the dishwashing area. The position is based at The Gwen, a hotel inspired by downtown Chicago’s 1930s history.

Requirements

Knowledge of appropriate table settings and service ware.
Ability to grasp, lift, carry, or otherwise transport up to 50 lbs., with or without reasonable accommodation.
Ability to move or push goods on a hand cart or truck weighing a maximum of 150 lbs., with or without reasonable accommodation.
Effective verbal and written communication skills, including the ability to adapt communication style to different audiences such as supervisors, coworkers, and the public.

Responsibilities

Quickly clear dirty table settings and prepare tables for resetting.
Promptly and consistently reset all service ware.
Maintain the stock and cleanliness of stations for all meal periods, including necessary equipment such as silverware, linen, and condiments.
Serve guests beverages, bread, and butter at the beginning of their dining experience and replenish them as necessary.
Transport dirty tableware from the dining room to the dishwashing area for proper cleaning.
Comply with attendance rules and be available to work regularly.
Perform other job-related duties as assigned.