Busser/Food Runner PM

HEI Hotels and Resorts•Chicago, IL

About The Position

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment while providing guests with stellar service. This PM role is at The Gwen, a hotel inspired by Chicago’s history and heritage. The position is eligible for health, dental, and vision benefits, and the company also offers career development, training, free lunch, a Ventra transit benefit, and uniforms.

Requirements

  • Knowledge of appropriate table settings and service ware.
  • Ability to grasp, lift, carry, or otherwise transport up to 50 lbs., with or without reasonable accommodation.
  • Ability to move or push goods on a hand cart or truck weighing up to 150 lbs., with or without reasonable accommodation.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to different audiences, including supervisors, coworkers, and the public.

Responsibilities

  • Quickly clear dirty table settings and prepare tables for resetting.
  • Promptly and consistently reset service ware.
  • Maintain station stock and cleanliness for all meal periods, including necessary silverware, linen, and condiments.
  • Serve guests beverages, bread, and butter at the start of their dining experience and replenish them as necessary.
  • Transport dirty tableware from the dining room to the dishwashing area for proper cleaning.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Vacation, sick, and holiday programs
  • Pet insurance
  • Supplemental, spousal, and child life insurance
  • Short- and long-term disability plans
  • 401(k) savings plan with matching funds
  • Discounts through the YouDecide and Hotel Room Discount programs
  • Free lunch
  • Ventra transit benefit
  • Uniforms
  • Career development opportunities and training
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