Transient Sales Manager

Omni Hotels & Resorts•San Antonio, TX

About The Position

The Business Travel Sales Manager at Omni La Mansion del Rio is responsible for driving revenue growth by building and maintaining relationships with corporate clients and travel managers. The role focuses on securing and managing preferred corporate accounts, negotiating rates, and developing sales strategies to increase market share in the business travel segment. The ideal candidate has strong communication and sales skills and is committed to outstanding client service.

Requirements

  • At least 2 years of hotel sales experience; business travel experience preferred.
  • Strong analytical and research skills to identify prospective customers.
  • Ability to manage multiple priorities and reprioritize when necessary.
  • Experience with cold-call solicitation, client site inspections or visits, and contract negotiations.
  • Strong customer service and rapport-building skills.
  • Willingness to travel to represent the hotel at trade shows and conventions.

Nice To Haves

  • Business travel experience.
  • Hospitality degree.
  • Experience with Salesforce.

Responsibilities

  • Develop and manage Corporate Transient market segments, including LRA/NLRA and Consortia, and achieve room-night and revenue goals for all segments.
  • Emphasize higher-rated, less price-sensitive business travel on shoulder days of the week.
  • Conduct weekly telephone and outside solicitation and deliver travel agency presentations.
  • Develop new accounts and grow existing accounts.
  • Maintain relationships with Omni Hotels & Resorts’ Global Business Travel Team and respond to incoming requests from the team.
  • Complete and implement all RFPs.
  • Manage local accounts, including ensuring local contracts are in place, managing accounts, and servicing local contacts’ needs.
  • Participate in weekly marketing and rooms merchandising meetings and monthly sales meetings, and attend daily stand-up and monthly sales meetings as assigned by the Director of Sales & Marketing.
  • Maintain Business Travel reporting on a weekly and monthly basis.
  • Attend monthly corporate negotiated account conference calls with the corporate office.
  • Travel to represent the hotel at trade shows and conventions.
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