Transient Sales Manager

Omni Hotels & Spas•San Antonio, TX

About The Position

The Business Travel Sales Manager drives revenue growth by building and maintaining relationships with corporate clients and travel managers. The role secures and manages preferred corporate accounts, negotiates rates, and develops sales strategies to increase market share in the business travel segment. The successful candidate has strong communication skills, a proven sales record, and a commitment to outstanding client service.

Requirements

  • At least 2 years of hotel sales experience; business travel experience is preferred.
  • Strong analytical and research skills to identify prospective customers.
  • Ability to manage multiple priorities and reprioritize when necessary.
  • Experience with cold-call solicitation, client site inspections or visits, and contract negotiations.
  • Strong customer service and rapport-building skills.
  • Willingness to travel to represent the hotel at trade shows and conventions.

Nice To Haves

  • Hospitality degree preferred.
  • Business travel experience preferred.
  • Salesforce experience preferred.

Responsibilities

  • Develop and manage Corporate Transient market segments, including LRA/NLRA and Consortia, and achieve room-night and revenue goals.
  • Emphasize higher-rated, less price-sensitive business travel on shoulder days of the week.
  • Conduct weekly telephone and outside solicitation and deliver travel agency presentations.
  • Develop new accounts and grow existing accounts.
  • Maintain relationships with Omni Hotels & Resorts Global Business Travel Team and respond to incoming Global team requests.
  • Complete and implement all RFPs.
  • Manage local accounts, including maintaining local contracts, account management, and servicing local contacts.
  • Participate in weekly marketing and rooms merchandising meetings and monthly sales meetings; attend stand-up daily and monthly sales meetings as assigned by the Director of Sales & Marketing.
  • Maintain Business Travel reporting on a weekly and monthly basis.
  • Attend monthly corporate negotiated account conference calls with the corporate office.
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