Sales Manager

KnitWell Group•Scarsdale, NY

7d•Onsite

About The Position

Talbots is hiring a Sales Manager for its Scarsdale, New York store. The Sales Manager helps create a hospitable, customer-focused shopping experience, builds customer relationships, provides style advice, and supports sales and brand loyalty. The role coaches and trains associates, balances selling and operational priorities, and works to achieve store sales and service goals. It also requires maintaining knowledge of the business, competitors, fashion trends, and key business drivers, while ensuring compliance with company policies and applicable employment laws. This is a regular, full-time position with a stated pay range of $21.00–$26.25 per hour.

Requirements

Passion for selling and ability to develop thoughtful ways to drive new traffic into the store.
Professionalism, strong work ethic, integrity, and respect for others.
Customer-centric approach and understanding of how exceptional service contributes to store sales.
Ability to educate, coach, and mentor associates based on their individual strengths.
Organized and strategic, with the ability to make independent decisions in a fast-paced, changing environment.
Clear communication skills for business-related information and brand initiatives.
Ambitious, enthusiastic, and friendly, with the ability to work cooperatively in a diverse work environment.
Technological aptitude to navigate, coach, and train others on computer POS, iPad, and handheld systems.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Ability to work a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays.
Open availability for 40 hours per week.

Responsibilities

Create and foster a culture of hospitality through exceptional customer experiences and enduring internal and external relationships.
Provide customers with style advice based on their specific needs.
Deliver meaningful customer service experiences that promote products and build brand loyalty.
Achieve sales and hospitality metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Reinforce selling and service standards through coaching, training, and accountability.
Prioritize daily tasks to meet the needs of customers, the team, and the business.
Balance operational and selling priorities, including planning and scheduling tasks to meet business needs.
Maintain knowledge of the business, competitive landscape, fashion trends, and key business drivers to identify sales opportunities and help achieve financial goals.
Ensure compliance with company policies and procedures and local, state, and federal employment laws.
Develop and maintain positive working relationships that support a productive work environment.