Business Technology Solutions Manager

ZS • Bellevue, WA

4d • Hybrid

About The Position

ZS is scaling its Digital Products and Solutions (DPS) practice to deliver next-generation transformation through Microsoft’s AI and low-code ecosystem. We are seeking a Manager who will lead delivery of high-impact digital programs powered by Azure AI, Microsoft Fabric, Power Platform, and Copilot. This role is ideal for a strong delivery leader who thrives in fast-moving enterprise environments and brings rigor, structure, and innovation into complex Microsoft-first engagements.

Requirements

• A Bachelor’s or Master’s degree in Business, Technology, Healthcare Management, or a related field is required, with an MBA being preferred.
• 8+ years’ experience in life science industry management consulting.
• Extensive experience in leading large-scale digital programs.
• Strong expertise in digital transformation methodologies and delivery models.
• Proven track record in training and mentoring delivery managers.
• Ability to identify and mitigate risks in large-scale digital initiatives.
• Experience in managing cross-functional teams and aligning diverse stakeholders.
• Familiarity with Agile, DevOps, and product-centric digital program execution.
• Strong problem-solving and analytical skills.
• Business development experience in supporting digital program expansion
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach
• Ability to work with cross functional teams, both in US and India
• Fluency in English is required

Responsibilities

• Lead Enterprise-Scale Microsoft Delivery Initiatives: Deliver complex, multi-cloud, and cross-platform programs using Azure AI, Power Platform, Microsoft Fabric, and Copilot, with a strong emphasis on performance, user experience, and business value.
• Drive Adoption of Microsoft’s Next-Gen Stack: Embed Microsoft AI and low-code platforms into client solutions—accelerating automation, insight generation, and human-in-the-loop workflows using tools like Power BI Copilot, Azure OpenAI, and Copilot Studio.
• Operationalize AI at Scale: Implement frameworks to safely and effectively scale AI assistants and Copilot agents within business processes across commercial, supply chain, and operations domains.
• Own Microsoft-Stack business Development for Digital Programs: Lead end-to-end execution of AI-enabled and Power Platform-driven programs—combining Copilot Studio, Azure OpenAI, Power BI, Fabric, and Dynamics 365 integrations.
• Manage multi-functional delivery teams, ensuring consistent velocity, quality, and client alignment using structured DPS delivery methods.
• Shape Digital Strategy with Microsoft Technologies: Collaborate with ZS leaders and client stakeholders to align program strategies with Microsoft’s evolving ecosystem, integrating Gen AI, RPA, Fabric, and data platforms into business transformation agendas.
• Strengthen Business Development Impact: Enhance proposal and pitch strength by bringing delivery-led credibility and storytelling around Microsoft-based accelerators and solution patterns.
• Lead Governance and Risk Mitigation for AI-Driven Projects: Define and implement delivery methodologies and controls for AI and automation engagements, ensuring responsible AI and secure cloud practices are upheld.
• Build ZS's Internal Microsoft Capabilities: Develop reusable assets, accelerators, and training programs to scale delivery excellence on Azure AI, Copilot, and Power Platform.
• Represent ZS in Microsoft and Industry Circles: Actively participate in Microsoft partner events, webinars, and thought leadership initiatives to showcase ZS’s innovation and build brand authority.
• Promote Cross-Practice Synergy: Drive collaboration across Data & AI, Business Apps, and Digital & App Innovation areas to enable integrated solution delivery for clients.

Benefits

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
• Comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development.
• Robust skills‑building programs
• Multiple career progression paths
• Internal mobility
• Deeply collaborative culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager