Business Technology Solutions Product Owners

SRM Technologies • North America, NJ

1d • Hybrid

About The Position

The Product Owner joins AbbVie’s global Business Technology Solutions (BTS) team and leads the development and management of technology programs supporting Commercial Finance & Planning across the commercial therapeutic areas of Immunology, Oncology, Neuroscience, Eye Care, and Specialty. The role requires strategic and tactical ownership of the technology product lifecycle, including managing business requirements from concept through production launch and understanding the product’s business and technical needs across its lifecycle.

The Product Owner oversees a portfolio of technology products, builds alignment among business and technology stakeholders, identifies business needs, shapes capability roadmaps and investments, and leads programs that transform business processes or technology capabilities. The role includes business relationship management, delivery planning and oversight, and management of an IT investment budget ranging from $25,000 to $1 million. The Product Owner supervises matrixed delivery teams without necessarily having direct-reporting authority and ensures solutions are delivered efficiently, consistently, and in compliance with applicable AbbVie policies and procedures.

The position is available in person, on-site two to three days per week; travel may be considered. Relevant AbbVie experience is required, including the ability to navigate internal stakeholders, the software life cycle, and the company’s culture. Candidates must be able to influence and manage individuals and groups without direct authority and demonstrate end-to-end ownership and delivery for a distinct customer stakeholder function, group, or region.

Requirements

• Relevant AbbVie experience, including the ability to navigate business and BTS stakeholders, the software life cycle, and company culture.
• Bachelor’s degree and 8 years of experience, master’s degree and 7 years of experience, or PhD and 3 years of experience.
• Experience developing technology applications or managing their development, regardless of technology stack.
• Excellent communication and interpersonal skills, including the ability to build trust, listen, ask effective questions, develop scalable and reusable business solutions, and form effective partnerships.
• Ability to explain complex concepts to business leaders without relying on technical language.
• Thorough understanding of and hands-on experience with software life cycle phases, including the Build and Run aspects of a technology product.
• Demonstrable working knowledge of Agile methodology, processes, and ceremonies.
• One to two years of experience managing or coaching cross-functional employees or contract resources.
• Ability to self-manage time and priorities.
• Ability to influence, direct, and manage individuals and groups without direct-reporting authority, including AbbVie employees.
• Business relationship management and technology competencies sufficient to work across both disciplines.
• Ability to demonstrate end-to-end ownership and delivery in support of a distinct customer stakeholder function, group, or region.

Nice To Haves

• Understanding of or experience in life sciences and the biopharmaceutical landscape, including manufacturers, providers, patients, payers, distributors, and policymakers.
• Understanding of financial planning, forecasting, and data management concepts and systems.
• Demonstrable interest in technology trends and applying technology to improve end-user experience through innovation or disruption.
• Experience leading and managing Agile teams or projects.
• Hands-on experience with JIRA, Confluence, ServiceNOW, and Smartsheet.

Responsibilities

• Oversee a portfolio of technology products from ideation through operation, securing cross-functional agreement on scope, benefits, cost, and timeline.
• Understand business strategies, educate stakeholders about existing technology capabilities, and influence or develop capability roadmaps and investment.
• Identify current and emerging business needs and evaluate technology solutions that balance short-term and long-term objectives.
• Propose, initiate, and lead programs that transform the focus business function’s processes or technology capabilities.
• Manage project intake, scope clarification, epic and story grooming, estimating, cost and timeline planning, UAT and testing strategy, release management, and engineering decisions.
• Supervise a matrixed team of Product Analysts, Business Systems Analysts, Scrum Masters, Project Managers, Architects, Engineers, and Testers in delivering technology products.
• Perform business relationship management activities, including serving as the single point of contact for portfolio initiatives.
• Ensure BTS consistently applies its core capabilities to deliver technology solutions with speed, agility, and efficiency.
• Identify opportunities for reuse and propose viable pilot and minimum viable product (MVP) solutions.
• Manage an IT investment budget of $25,000 to $1 million.
• Ensure compliance with applicable AbbVie policies and procedures.
• Demonstrate end-to-end ownership and delivery for a distinct customer stakeholder function, group, or region.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior