Business Technology Solutions Manager - Emerging Pharma/ZAIDYN

ZS • San Diego, CA

11d • Hybrid

About The Position

ZS is seeking a seasoned senior leader to manage a portfolio of clients subscribing to data management and analytics modules of its ZAIDYN platform for life sciences. The role involves significant direct client interaction and management of multiple data management and analytics deployments at the same time. The manager will provide thought leadership, grow client business, coordinate end-to-end technology delivery, oversee project management, ensure sound technical design, communicate with senior leaders and clients, and develop ZS teams. The position follows a hybrid working model, with work at client sites or ZS offices three days a week and remote work available two days a week. Travel is required as client and project needs dictate.

Requirements

• Bachelor’s or master’s degree specializing in Computer Science, MIS, IT, or another computer-related discipline.
• 10–14 years of relevant consulting-industry experience working on medium-to-large-scale technology solution delivery engagements.
• Demonstrated experience driving complex technology implementations, including creating a product or solution in Big Data Analytics.
• Knowledge of all phases of solution development for large-scale, multi-tenant applications.
• Experience working in agile teams with short release cycles.
• Strong technical team leadership, mentorship, and collaboration skills.
• Strong verbal, written, and presentation communication skills.
• Strong client presence and ability to communicate technical concepts verbally and in writing to varied audiences.
• Significant supervisory, coaching, and hands-on project management skills.
• Ability to manage a virtual global team environment and contribute to timely delivery of multiple projects.
• Willingness to travel to other global offices as needed to work with clients or internal project teams.

Nice To Haves

• Experience with data governance and curation, data quality and master data management, data integration, data virtualization, self-service interaction for data preparation, and testing.

Responsibilities

• Understand clients’ business challenges and provide thought leadership and relevant ZS expertise.
• Apply a product mindset while understanding the consulting services business.
• Build new business and expand existing client portfolios; participate in sales calls and RFP responses with client teams and sales leads.
• Work with onshore and offshore teams to develop price estimates, plan capacity, coordinate end-to-end technology delivery, report project status, and serve as an escalation path for clients.
• Coordinate delivery across ZAIDYN Data & Analytics modules, BI reporting, analytics, AI, digital, big data, cloud, and MDM capabilities.
• Partner with senior leadership on project management, including project planning, staffing management, and people growth.
• Ensure technical designs are robust, scalable, and consistent with ZS and industry practices, making use of existing assets while balancing architecture requirements with client needs.
• Update senior leaders and prepare and present compelling, creative client presentations.
• Identify technology and domain trends to develop ZS points of view and innovative client solutions.
• Mentor, develop, and motivate ZS teams and people.
• Manage virtual global teams to support timely delivery of multiple projects.
• Travel to client or internal project teams and global offices as needed.

Benefits

• Comprehensive total rewards package supporting health and well-being, financial future, time away, and professional development.
• Skills-building programs and custom learning pathways.
• Multiple career progression paths and milestone training programs aligned to career progression.
• Internal mobility and role expansion opportunities.
• Collaborative culture and opportunity to work in a global community.
• Hybrid work model with remote work available two days a week.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior