Business Technology Analyst

U.S. Bank•Milwaukee, WI

About The Position

U.S. Bank Global Fund Services (GFS) provides fund administration, compliance, legal administration, fund accounting, fulfillment, distribution and marketing, custody, securities lending, transfer agent and shareholder services, and alternative investment product services. The Business Technology Analyst identifies, designs, and implements projects to improve efficiency and quality across departments and business lines. The role works with internal and external resources to deliver improvements, seek enhancements, and communicate efficiencies to appropriate parties. The analyst captures and authors business requirements for technical projects; compiles and analyzes error reporting to identify trends and high-risk errors; and recommends process and procedure improvements. The position also creates tools to measure continuous-improvement impact and monitor nonconformance activity, assists with ongoing audits, maintains department documentation, and leads projects independently. The role participates in a culture of continuous improvement, risk-based thinking, and employee engagement.

Requirements

Undergraduate degree in business or a related field, or equivalent work experience.
Three to five years of experience in computer technology applications and analysis.

Nice To Haves

Strong understanding of the mutual fund industry.
Exceptional organizational and analytical skills.
Proficiency in Microsoft Office applications, especially Excel and Access.
Experience with reporting applications such as Crystal Reports or Power BI.
Ability to identify, trend, and analyze data.
Ability to analyze business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting findings, and making verbal and written presentations.
Strong understanding of project life cycle methodology (PLM) and testing methodology and procedures.
Ability to develop test schedules, review testing plans, track test issues, and report test results.
Excellent planning and organizational skills.
Strong analytical and problem-solving skills.
Strong leadership and negotiation skills.
Effective verbal and written communication skills.
Thorough knowledge of the business line.

Responsibilities

Identify, design, and implement projects to improve efficiency and quality across departments and business lines.
Work with internal and external resources to deliver improvements, proactively seek enhancements, and communicate efficiencies to appropriate parties.
Capture, define, and author business requirements for technical projects.
Compile error reporting, analyze trends and high-risk errors, and communicate findings and recommendations for process and procedure improvement.
Create tools for management to measure and quantify continuous-improvement impact and monitor nonconformance activity.
Assist with ongoing audits and maintain department documentation.
Lead projects independently.
Participate in a culture of continuous improvement, risk-based thinking, and employee engagement.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
Pension.