Senior Technology Business Analyst

DFW International Airport•Grapevine, TX

19h

About The Position

Under general oversight from the IT Business Analyst Manager, the Senior Technology Business Analyst leads complex analysis efforts and translates strategic business objectives into actionable technical requirements. The role manages requirements across multiple concurrent initiatives, performs expert-level process analysis, and facilitates solution design with cross-functional teams. The Senior Analyst resolves issues, anticipates downstream impacts, aligns business and technical stakeholders, mentors less experienced analysts, and advances business analysis practices across the organization.

Requirements

Bachelor’s degree in business, information technology, computer science, or a related field; equivalent combinations of education and/or experience may be substituted.
Five years of experience creating business and software requirements, business analysis, business process modeling, or a related field; equivalent combinations of education and/or experience may be substituted.
Experience working in a project team environment.
Proficiency in MS Word, MS Excel, MS Project, MS PowerPoint, and Visio.
Ability to monitor and document post-implementation problems and review requests.
Ability to organize work and manage requirements across multiple projects and responsibilities.
Demonstrated ability to work under limited direction and operate autonomously.
Deep knowledge of developing and implementing cross-organizational business process flows.
Expertise in SDLC methodologies, including Waterfall, Agile, Scrum, and Iterative development.
Exceptional written and verbal communication skills, including facilitation across broad stakeholder groups.
Strong analytical and problem-solving skills, including the ability to translate abstract concepts into precise requirements and sustainable solutions.
Ability to collaborate effectively with project managers, developers, QA, technical staff, and business partners, and to lead resolution of complex issues independently and collaboratively.

Nice To Haves

Professional certification such as Project Management Professional (PMP) or Certified Business Analysis Professional (CBAP).

Responsibilities

Lead advanced requirements discovery, translating strategic business objectives into clear, testable functional and non-functional requirements.
Evaluate information from multiple sources, reconcile conflicts, and decompose high-level concepts into detailed specifications.
Conduct complex gap analysis, root-cause analysis, and future-state process modeling to identify improvement opportunities.
Produce project documentation, including process flows, use cases, user stories, acceptance criteria, data mappings, prototypes, and sequence diagrams.
Facilitate collaboration with business stakeholders, developers, QA, project managers, and subject-matter experts throughout solution design and development.
Manage or lead major workstreams across multiple projects, monitor scope, assess change impacts, escalate risks, and ensure timely milestone completion.
Support development teams during sprints by clarifying and refining requirements and maintaining alignment with business goals.
Guide QA partners in defining testing strategies and validating coverage across functional and non-functional requirements; support UAT planning and execution.
Independently triage and resolve issues, analyze root causes, and recommend solutions to mitigate technical or process risks.
Lead requirements walkthroughs, design reviews, demos, and stakeholder discussions, including discussions with leadership audiences.
Communicate project status, decisions, risks, and insights clearly and in a timely manner to diverse stakeholder groups.
Mentor junior analysts, share best practices, and contribute to continuous improvement of business analysis tools, templates, and methodologies.