Senior Business Analyst, Fraud Risk Technology

Citi • Irving, TX

5d • $114,720 - $172,080

About The Position

The Senior Business Analyst, Fraud Risk Technology translates complex business and risk requirements into detailed technology deliverables. Acting as the primary bridge between Fraud Operations, Compliance, Risk Management, and Technology engineering teams, the role uses modern analysis methodologies and enterprise AI capabilities to define, design, and implement fraud detection and mitigation solutions. The position supports organizational resilience against emerging fraud threats while helping preserve a frictionless customer journey.

The analyst designs requirements and workflows for fraud detection systems, integrations, and payment rails; supports Agile planning and delivery; and establishes traceability between regulatory mandates, requirements, testing, and audit evidence. The role also supports fraud solution design, impact assessment, system integration, and user acceptance testing. The position is based in Irving, Texas, and is listed as full time.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Management Information Systems, Finance, Business Analytics, or a related discipline, or equivalent experience.
• At least 6 years of progressive experience as an IT Business Analyst, Systems Analyst, or Technical Product Owner.
• At least 2–3 years dedicated to fraud detection, AML, or payment risk in financial services or FinTech environments.
• Deep expertise in Agile frameworks, including Scrum, Kanban, and SAFe, hybrid delivery models, and the end-to-end SDLC.
• Practical experience with market-leading fraud detection and decisioning engines.
• Proficiency with Jira, Confluence, diagramming tools such as Microsoft Visio or Enterprise Architect, and API testing or inspection utilities such as Postman or Swagger.

Nice To Haves

• Certified Business Analysis Professional (CBAP®).
• PMI Professional in Business Analysis (PMI-PBA®).
• Certified Scrum Product Owner (CSPO®).
• Professional Scrum Product Owner (PSPO™).

Responsibilities

• Use enterprise collaboration intelligence and AI-assisted elicitation tools to structure stakeholder workshops, extract business rules, and resolve requirement ambiguities and edge cases with subject matter experts.
• Elicit, analyze, and document functional and non-functional requirements, including business requirement documents, functional requirement documents, and technical specifications.
• Use analytical tools to discover requirement patterns and map dependencies across distributed systems.
• Create and maintain use case models, activity diagrams, sequence diagrams, system context diagrams, and BPMN 2.0 workflows covering standard and exception scenarios.
• Define technical and integration requirements for in-house detection engines, third-party vendor platforms, and payment rails such as card authorization, ACH, wire, and RTP.
• Break initiatives into Jira epics and INVEST-compliant user stories with testable Gherkin acceptance criteria for diverse personas.
• Create and maintain an end-to-end requirements traceability matrix linking regulatory and policy mandates to requirements, user stories, test cases, and audit evidence.
• Facilitate Jira backlog grooming and sprint planning, ensuring stories meet the Definition of Ready and align with engineering capacity.
• Translate evolving fraud typologies, including account takeover, authorized push payment fraud, synthetic identity theft, and mule account networks, into specifications for machine learning models and real-time rule engines.
• Assess impacts and root causes of fraud policy and rule updates, balancing fraud capture against customer friction and false-positive rates.
• Act as the technical liaison across core banking engines, fraud decisioning platforms, case management workflows, and identity verification and biometric APIs.
• Define data mappings, schemas, and API payloads for real-time transaction screening, event streaming, and batch monitoring.
• Develop and execute UAT strategies and test scripts, and manage defect triage to validate fraud detection efficacy and system reliability before production releases.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation and sick leave
• Paid holidays
• Discretionary and formulaic incentive and retention awards may be available to eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Senior