Senior Director – Fraud & Payments Risk

Ally•Detroit, MI

4d•$165,000 - $240,000

About The Position

The Senior Director – Fraud & Payments Risk is a newly created, independent second-line leadership role accountable for building and maturing Ally’s enterprise oversight framework across fraud and payments risk. The role advances governance, policy, risk appetite, reporting, and effective challenge across business lines and first-line fraud and payments functions, providing visibility into outcomes. Reporting to the Executive Director of Operational Risk, the Senior Director interacts directly with the Chief Risk Officer and collaborates with Legal and Compliance. The position develops governance forums, manages the fraud and payments risk appetite framework, and prepares reporting for the ERMC and Board Risk Committee. It advises, enables, and challenges modernization of Ally’s fraud and payments ecosystem as the company expands primary banking relationships, particularly in deposits and investing, balancing innovation, customer experience, and profitable growth. It also connects fraud, payments, cyber, AML, and identity risk domains in support of a converged, threat-aligned enterprise protection model.

Requirements

12+ years of relevant experience in fraud risk management, payments risk, operational risk management, financial crimes, or a related independent risk management discipline within a large, regulated financial institution, or equivalent combination of education and experience.
Bachelor’s degree or equivalent combination of education and experience.
High school diploma or GED equivalent.
Demonstrated experience operating within a Three Lines of Defense model, including providing independent challenge to first-line business and operational functions.
Working knowledge of fraud typologies; consumer and commercial payment products and rails; cyber-enabled fraud; account takeover; synthetic identity; scams; money-mule activity; and their intersection with AML/BSA, technology, and operational risk obligations.
Experience preparing risk reporting and presenting to senior management committees and/or Board-level risk committees.
Independent judgment and ability to provide credible challenge to senior first-line leaders.
Strong analytical skills and ability to synthesize complex, cross-domain risk data into clear executive and Board-level narratives.
Transformational and collaborative leadership skills, including ability to build capabilities, shape future-state operating models, and create consensus across Fraud, Payments, Risk, Compliance, Cyber, and AML.
Sound understanding of enterprise risk management frameworks, RCSA methodology, and issue management processes.
Excellent verbal and written communication skills, including experience drafting policy, committee materials, and Board-ready reporting.
Strong executive presence and ability to influence senior stakeholders across Risk, Compliance, Legal, Technology, Cyber, and business-line leadership without direct authority.

Nice To Haves

Master’s degree in business, finance, risk management, criminal justice, or a related field.
Professional certification such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), or Financial Risk Manager (FRM).
Prior experience in a second-line fraud risk, payments risk, operational risk, or financial crimes oversight role at a large U.S. bank or bank holding company, with direct exposure to OCC, Federal Reserve, or FDIC supervisory expectations.
Experience building, standing up, or significantly redesigning a fraud, payments, financial crimes, or operational risk operating model, including governance, policy, risk appetite, reporting, effective challenge, and defined first-line and second-line accountability.
Familiarity with payment products and rails, fraud analytics, AI/ML-enabled detection capabilities, identity and authentication (CIAM) strategy, and enterprise case-management platforms.

Responsibilities

Evolve, own, and maintain the enterprise fraud and payments risk oversight framework, including policies, risk taxonomies, risk appetite statements, governance, and second-line roles and responsibilities.
Establish, support, and enhance governance forums, setting agenda priorities for risk appetite performance, material events, thematic first-line performance, emerging risks, and audit or regulatory issue closure.
Independently identify, assess, measure, monitor, test, and report on fraud and payments risk across the enterprise, including aggregated risk across business lines and first-line functions.
Provide effective challenge to first-line strategies, products, detection rules, thresholds, controls, customer-experience decisions, and the enterprise fraud technology roadmap without taking ownership of first-line execution.
Review and challenge business-line and enterprise RCSA results, control design, new and modified products or payment capabilities, and issue remediation plans, partnering with the RCSA Program and Internal Audit.
Deliver regular fraud and payments risk appetite, KRI, and KPI reporting to the CRO, ERMC, and applicable Risk Committees, including trend analysis on losses, payment risks, attack patterns, customer impacts, and control effectiveness.
Escalate material fraud and payments events, emerging risks, and risk appetite breaches to the CRO and relevant governance committees in a timely manner.
Support annual and periodic enterprise fraud and payments risk program health reporting to the Audit Committee and Board, in partnership with Compliance and first-line functions.
Serve as the Risk representative on cross-domain attack-journey and modernization teams spanning fraud, payments, cyber, identity, and AML.
Partner with Compliance, Cyber, Technology, Consumer Banking, and business-line leaders to close visibility gaps across fraud, payments, cyber, and financial-crime risk data and reporting.
Provide risk input into enterprise payments modernization, CIAM strategy, AI-enabled fraud detection initiatives, and other emerging-risk technology investments, helping balance innovation, customer experience, risk management, and profitable growth.

Benefits

Market-competitive base pay and pay-for-performance incentives based on personal and company goals.
Paid time off starting at 20 days, 11 paid holidays, and 8 hours of annual volunteer time off.
401(k) retirement savings plan with matching and company contributions.
Student loan pay-down and 529 educational savings assistance programs.
Tuition reimbursement.
Employee stock purchase plan.
Financial learning center and financial coach access.
Medical, dental, and vision insurance options.
Employee, spouse, and child life insurance.
Short- and long-term disability insurance.
Health Savings Account with employer contributions and Healthcare FSA.
Critical illness, accident, and hospital indemnity insurance.
Total well-being program.
Adoption, surrogacy, and fertility assistance.
Paid parental and caregiver leave.
Dependent Day Care FSA, backup child and adult/elder care days, and childcare discounts.
Employee Assistance Program.
Subsidized and discounted Weight Watchers® program and other employee discount programs.
Depending on the role, travel allowances, relocation assistance, signing bonus, and/or equity may be available.