Senior Business Analyst, Technology

Raymond James • Saint Petersburg, FL

4d • Hybrid

About The Position

As part of the Account Transfers development team, the Senior Business Analyst partners with the business to facilitate large-scale account conversions and implement technology solutions. The role writes system requirements to ensure technology solutions meet business needs. The team develops, maintains, and supports ACATS, Mass Account Transfers, and other systems. The analyst develops subject matter expertise, integrates domain knowledge with financial services standards and practices, and makes judgments and recommendations based on analysis and interpretation of data.

The role may occasionally require a non-standard shift, including nights or weekends, and travel is less than 25%. The position follows a hybrid schedule, with three days per week in the St. Petersburg, Florida corporate office, including a Monday or Friday. It is not eligible for work visa sponsorship, now or in the future.

Requirements

• Three to five years of relevant technical business analysis or technical analysis experience is highly preferred; the work experience section lists general experience of 3 to 6 years.
• Experience working with IT and business stakeholders at various levels is required.
• Experience gathering business requirements is required.
• Experience with data analysis and data mapping, and the ability to query relational databases such as Oracle and MS SQL Server, are required.
• Clear and concise written and verbal communication skills, including the ability to create and maintain effective presentations and technical documentation.
• Solid analytical and problem-solving skills with attention to detail.
• Detailed understanding of Software Development Lifecycle (SDLC) methodologies, such as Agile/Scrum and Waterfall.
• Knowledge of requirements gathering, risk management, issue tracking, and change management.
• Comprehensive understanding of SDLC and its phases, and ability to work through them with peers and IT partners.
• Knowledge of Waterfall, Agile, and Hybrid software development methodologies, software testing methodologies, and project planning and tracking.
• Fluent in Microsoft Office Suite, including Access, Excel, PowerPoint, Visio, and Word.
• Ability to take ownership and act as a key liaison between application development and business operations.
• Ability to understand business processes and rules in depth and document and communicate them effectively to technical and non-technical partners.
• Ability to identify issues, problems, and opportunities; compare data from different sources; and draw conclusions.
• Ability to communicate information and ideas effectively to individuals or groups through a variety of media.
• Ability to choose effective courses of action or develop appropriate solutions consistent with available facts, constraints, and probable consequences.
• Ability to maintain position-related knowledge and stay current with developments and trends in areas of expertise.
• Ability to build collaborative relationships, focus on internal and external client needs, and work in a team environment.
• Education listed as required: Business Administration bachelor's degree, Computer and Information Science bachelor's degree, or high school (HS).
• No licenses or certifications are required.

Nice To Haves

• Financial Services experience is preferred.
• Experience with Mainframe, HP NonStop, or SIS Back Office is preferred.
• Experience with reporting and data visualization tools such as SSRS or Tableau is preferred.

Responsibilities

• Create detailed business requirements for functional capabilities, such as business processes and rules, and non-functional capabilities, such as data and security.
• Gather and interpret information from multiple sources, including databases and interviews, and make recommendations.
• Support application development teams, including by documenting business processes.
• Translate technical concepts for business audiences and business information for technical audiences.
• May lead the development of estimates and implementation plans for technical solutions.
• Partner with team members to develop project schedules, reports, and documentation.
• May act as project lead on small to medium projects and/or provide direction to others on the team.
• Work with User Experience and Design resources to visualize requirements in prototypes.
• Apply principles of risk management, issue tracking, and change management.
• Validate test cases to ensure scripts evaluate the business function being performed.
• Perform other duties and responsibilities as assigned.

Benefits

• Medical, dental, and vision benefits may be included.
• Life insurance may be included.
• Critical illness insurance and accident insurance may be included.
• Disability benefits may be included.
• Retirement savings may be included.
• Paid time off, including vacation, holidays, and sick leave, may be included.
• Parental leave may be included.
• Specific benefit eligibility and offerings may vary based on position and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior