Senior Business Analyst – Transaction Banking Technology

MUFG•Jersey City, NJ
•$137,000 - $188,000•Hybrid

About The Position

MUFG is seeking an experienced Senior Business Analyst to join its Transaction Banking Technology organization as a senior individual contributor. The role works directly with Product Owners to assess, rationalize, clarify, and prioritize business requirements, and partners with technical system owners to translate those requirements into feasible, scalable technology solutions. The work spans payments, cash and liquidity management, digital channels, reconciliation, regulatory compliance, and related commercial banking capabilities. The analyst will also use AI-enabled tools to create mockups, process flows, and visual representations that support stakeholder understanding, alignment, and decision-making throughout delivery. The position follows a hybrid schedule: four days per week at an MUFG office or client site and one day working remotely. The role involves requirements and process analysis, stakeholder collaboration, regulatory and risk assessment, and support for testing, production readiness, and post-implementation validation.

Requirements

  • Bachelor's degree in Business, Finance, Information Systems, Computer Science, or a related field, or equivalent professional experience. The posting also lists a bachelor's degree in Computer Science or a closely related discipline, or equivalent professional experience.
  • 7 or more years of business and systems analysis experience, including at least 3 years in transaction banking, payments, cash management, commercial banking, or related financial services domains.
  • Strong understanding of transaction banking and payments, including payment networks and standards, domestic and international payments, cash and liquidity management, digital banking platforms, and reconciliation processes.
  • Proven ability to lead complex requirements initiatives involving business and technology stakeholders.
  • Experience with requirements elicitation, process mapping, data analysis, business rules documentation, user stories, acceptance criteria, and functional and non-functional specifications.
  • Experience using AI-enabled tools to refine and synthesize requirements, create process flows and mockups, and develop visual artifacts while maintaining data protection and governance standards.
  • Experience working in Agile or hybrid delivery environments, including user story development, sprint participation, acceptance criteria creation, testing, and implementation support.
  • Strong understanding of banking-related regulatory requirements, compliance standards, risk management practices, and security controls.
  • Excellent communication, facilitation, and stakeholder management skills, including the ability to influence senior leaders and bridge business and technical teams.
  • Proficiency with Jira, Confluence, Visio, or other requirements and process-modeling tools.

Nice To Haves

  • Experience supporting major transaction banking or payments transformations, such as ISO 20022 migration, real-time payments initiatives, digital channel modernization, or reconciliation transformation programs.
  • Experience with Virtual Account Management, ERP integrations via APIs, or online and mobile banking platforms.
  • Experience with Loan IQ or similar commercial lending platforms, including loan servicing workflows, payment processing, accounting events, and system integrations.
  • Familiarity with SWIFT, ACH, ISO 20022, APIs, event-driven integrations, cloud-based architectures, microservices, or API-first design principles.
  • Data analysis skills, including SQL, data models, database schemas, interface specifications, reporting requirements, and end-to-end data flow analysis.
  • Advanced degree or professional certifications in Business Analysis, Product Management, Agile Delivery, Payments, or Financial Services.

Responsibilities

  • Develop a strong understanding of transaction banking capabilities, including domestic and cross-border payments, cash and liquidity management, collections and disbursements, reconciliation, fraud prevention, digital channels, and commercial banking operations.
  • Partner with Product Owners to review, challenge, clarify, and prioritize business requirements; identify gaps, conflicts, duplication, and dependencies; and collaborate with technical teams on effective technology solutions.
  • Lead requirements gathering and analysis, including stakeholder workshops, current-state assessments, business process documentation, data flow analysis, functional and non-functional requirements, use cases, and business rules.
  • Evaluate processes, systems, controls, and data flows to identify opportunities to improve client experience, operational efficiency, resiliency, and controls.
  • Use AI-enabled tools to create mockups, user journeys, process flows, solution concepts, and visual artifacts for stakeholder alignment.
  • Work with Scrum Masters and Program Managers to convert requirements into Agile user stories, acceptance criteria, and clear Definitions of Done.
  • Maintain requirements traceability and support scope management, prioritization, roadmap planning, and change management throughout project delivery.
  • Assess regulatory, compliance, risk, and security impacts, including KYC, AML, OFAC, data privacy, Open Banking, ISO 20022, and sanctions screening.
  • Communicate risks, assumptions, issues, and dependencies to business and technology stakeholders.
  • Support test planning, System Integration Testing (SIT), User Acceptance Testing (UAT), defect resolution, production readiness activities, and post-implementation validation.

Benefits

  • Competitive benefits package, subject to eligibility and applicable terms, including comprehensive health and wellness benefits.
  • Retirement plans.
  • Educational assistance and training programs.
  • Income replacement for qualified employees with disabilities.
  • Paid maternity and parental bonding leave.
  • Paid vacation, sick days, and holidays.
  • The role may be eligible for discretionary performance-based bonus and/or incentive compensation.
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