Business Technology Analyst

U.S. Bank•Milwaukee, WI

1d•$60,435 - $71,100

About The Position

U.S. Bank Global Fund Services (GFS) provides fund administration, compliance, legal administration, fund accounting, fulfillment, distribution and marketing, custody, securities lending, transfer agent and shareholder services, and alternative investment product services. Its services support fund sponsors so they can focus on investing while protecting their business interests and minimizing risks. The Business Technology Analyst identifies, designs, and implements projects to improve efficiency and quality across departments and business lines. The role works with internal and external resources to implement improvements, proactively identify enhancements, and communicate efficiencies to relevant parties. It captures and documents business requirements for technical projects, analyzes error trends and high-risk errors, and recommends process and procedure improvements. The analyst also develops management tools to measure continuous-improvement impact and monitor nonconformance activity, assists with ongoing audits, maintains department documentation, and leads projects independently. The position contributes to a culture of continuous improvement, risk-based thinking, and employee engagement.

Requirements

Undergraduate degree in business or a related field, or equivalent work experience.
Three to five years of experience in computer technology applications and analysis.

Nice To Haves

Strong understanding of the mutual fund industry.
Exceptional organizational and analytical skills.
Proficiency in Microsoft Office applications, especially Excel and Access.
Experience with reporting applications such as Crystal Reports or Power BI.
Ability to identify, trend, and analyze data.
Ability to analyze business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting findings, and making verbal and written presentations.
Strong understanding of project life cycle methodology (PLM) and testing methodology and procedures.
Ability to develop test schedules, review testing plans, track test issues, and report test results.
Excellent planning and organizational skills.
Strong analytical and problem-solving skills.
Strong leadership and negotiation skills.
Effective verbal and written communication skills.
Thorough knowledge of the business line.

Responsibilities

Identify, design, and implement projects to improve efficiency and quality across departments and business lines.
Work with internal and external resources to implement improvements, proactively seek enhancements, and communicate efficiencies to appropriate parties.
Capture, define, and author business requirements for technical projects.
Compile error reports, analyze consistent trends or high-risk errors, and communicate findings and recommendations for process and procedure improvement.
Create tools for management to measure and quantify continuous-improvement impact and monitor nonconformance activity.
Assist with ongoing audits and maintain department documentation.
Lead projects independently.
Participate in a culture of continuous improvement, risk-based thinking, and employee engagement.

Benefits

Medical, dental, and vision healthcare coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.