Business Systems Analyst

Motor Coach Industries•St. Cloud, MN

5d•$60,000 - $100,000

About The Position

This position provides functional support for Oracle E-Business Suite and related manufacturing applications across Manufacturing, Materials, and Quality. The role works directly with stakeholders to understand operational needs, lead structured problem solving using Lean Six Sigma methods, translate requirements into practical system and process improvements, and guide solutions through project delivery, change adoption, and measurable business results. The Business Systems Analyst supports applications, analyzes processes and data, leads complex projects and cross-functional problem solving, and coordinates testing, implementation, and user adoption. The role also evaluates opportunities to apply generative AI, machine learning, analytics, workflow automation, and copilots to improve decisions and reduce non-value-added work. Travel is up to 10%.

Requirements

Post-secondary education in a business or STEM field, or an equivalent combination of education and experience.
Lean Six Sigma Green Belt certification.
Strong working knowledge of ERP and manufacturing systems.
At least five years of experience in a manufacturing operations environment, with direct involvement in process improvement, business systems, or operational transformation.
Experience facilitating cross-functional workshops and influencing stakeholders at multiple levels without direct authority.
Business analysis experience, including requirements elicitation, process mapping, fit-gap analysis, functional documentation, data analysis, acceptance criteria, traceability, and user-acceptance testing.
Experience leading structured problem solving using Lean Six Sigma, DMAIC, A3, or an equivalent data-driven improvement methodology.
Experience leading projects and organizational change from problem definition through implementation, adoption, benefits realization, and sustainment.
Strong critical thinking and problem-framing skills, including the ability to distinguish symptoms from root causes, challenge assumptions constructively, and use data to make decisions.
Strong business analysis skills and the ability to translate operational needs into technical solutions while maintaining clear requirements, process documentation, acceptance criteria, and decision records.
Strong project management skills, including scope, schedule, risk, dependency, resource, issue, decision, and benefits management.
Strong change leadership, facilitation, and communication skills, with the ability to communicate with operational, technical, and leadership audiences.
Working knowledge of AI and automation concepts, including generative AI, copilots, data readiness, prompt design, process controls, testing, and responsible use.
Highly organized, self-directed, curious, and comfortable working in ambiguous situations while maintaining priorities and follow-through.
Strong computer skills, including Microsoft 365, process-mapping tools, data-analysis tools, and project-management tools.

Nice To Haves

Hands-on Oracle E-Business Suite functional support experience, including issue investigation, requirements, testing, data validation, and coordination of fixes and enhancements.

Responsibilities

Provide functional support for Oracle E-Business Suite and related manufacturing applications; investigate incidents, analyze data and configuration, reproduce issues, coordinate with technical teams and vendors, support fixes and enhancements, and communicate status to users.
Plan and lead workshops, interviews, and working sessions with business users and leaders to align on problems, priorities, requirements, ownership, and decisions.
Analyze manufacturing and business processes, associated data, controls, and system functionality; translate operational problems into business requirements and future-state process designs.
Lead cross-functional problem solving using Lean Six Sigma methods, validate root causes with data, test countermeasures, and support sustaining results.
Lead complex projects through initiation, scope definition, planning, requirements, solution design, risk management, testing, implementation, value realization, and closeout.
Maintain project schedules, actions, decisions, risks, dependencies, and stakeholder accountability.
Build and execute change plans covering stakeholder analysis, sponsorship, communications, training, readiness, resistance management, adoption measures, and reinforcement.
Develop acceptance criteria and lead process, data, integration, user-acceptance, and regression testing; manage defects to closure and validate expected operational and financial benefits.
Coordinate implementation and assist users in adopting and using deployed business applications.
Identify and evaluate opportunities for generative AI, machine learning, analytics, workflow automation, and copilots; define business problems, data requirements, controls, testing approaches, and measurable value before deployment.
Perform other duties as assigned.