Business Systems Analyst IV

Computer Task Group, Inc•Buffalo, NY

About The Position

CTG is hiring a Business Systems Analyst IV for a client in Buffalo, New York, for an 18-month position. The analyst manages assigned applications and coordinates business, technology, vendor, and testing resources to ensure project requirements are met and deliverables are completed within established scope, timelines, and standards. The role supports application enhancements, enterprise initiatives, regulatory changes, and business-as-usual activities. The analyst leads moderately complex to complex projects from proposal through implementation and post-implementation review. They partner with business stakeholders to gather and document requirements, serve as a functional lead and subject matter expert for assigned applications, and coordinate solution evaluation, testing, integrations, and conversions. They also track issues and risks, support regulatory and internal-control compliance, and mentor less experienced staff. There are no direct supervisory responsibilities. The expected base salary is $29.90–$49.84 per hour. CTG states that a competitive benefits package is also offered.

Requirements

Combined minimum of 5 years of relevant experience, higher education, and/or operational or business analytics experience.
Experience coordinating or managing SIT and UAT; commercial banking experience is preferred.
Ability to document business requirements, functional specifications, test plans, and test cases.
Strong analytical, problem-solving, and issue-resolution skills.
Excellent written and verbal communication skills and ability to collaborate with technical and nontechnical stakeholders.
Strong organizational and time-management skills, including managing competing priorities and deadlines.
Proficiency with personal computers and relevant business software applications.
Ability to work independently and collaboratively across multiple teams.
Excellent English communication skills and ability to interact professionally with a diverse group.

Nice To Haves

Bachelor's degree.
Subject matter expertise in supported business processes and applications, including interfacing systems and application frameworks.
Experience managing multiple moderately complex to complex projects and coordinating activities across applications and business units.
Familiarity with application development methodologies, software and hardware platforms, and project management tools.
Experience presenting findings and recommendations to all levels of management.
Experience supporting bank acquisitions, system conversions, or related integration initiatives.
Proactive, detail-oriented approach with the ability to recommend and implement solutions.

Responsibilities

Lead moderately complex to complex projects from proposal through implementation and post-implementation review, coordinating meetings, estimates, timelines, deliverables, and milestones.
Gather, analyze, and document business requirements, functional specifications, and application enhancement needs with business stakeholders.
Serve as functional lead and subject matter expert for assigned applications, advising on impacts from enterprise initiatives, regulatory changes, system integrations, acquisitions, and process enhancements.
Develop functional specifications, test plans, test scripts, and test cases; coordinate and execute SIT and UAT with business users and testing teams.
Collaborate with technology teams, vendors, and business units to evaluate solutions, validate requirements, coordinate data mapping, and support integrations and conversions.
Monitor project scope, change requests, and deliverables for alignment with business requirements, regulatory obligations, and corporate technology standards.
Track, document, escalate, and resolve testing and implementation issues.
Coordinate post-implementation reviews, including stakeholder feedback, issue resolution, and comparisons of actual and planned timelines and financials.
Mentor less experienced staff in application training, research, analysis, testing, and project methodologies.
Identify and escalate risk-related concerns while adhering to internal controls, risk management policies, and applicable regulatory standards.
Manage assigned applications and coordinate business, technology, vendor, and testing resources to complete deliverables within established scope, timelines, and standards.
Perform other related duties as assigned.