Business Systems Analyst IV

Computer Task Group, Inc•Buffalo, NY

18h

About The Position

CTG is seeking a Business Systems Analyst IV for a 12-month opening with a client in Buffalo, New York. The role supports business and product analysis, requirements documentation, stakeholder management, cross-functional coordination, and quality validation. The analyst serves as a subject matter expert for supported applications, advising on functionality, integrations, and the impact of business initiatives. The position leads moderately complex to complex projects from proposal through implementation and post-implementation review. It partners with business stakeholders, technology teams, and vendors to gather and analyze requirements, evaluate application functionality, and develop functional specifications. The analyst serves as the functional lead for assigned applications and manages multiple project components while maintaining schedules, scope, documentation, quality, and regulatory compliance. The role provides functional leadership and guidance to project team members, mentors less experienced staff, and coordinates activities across business and technology teams. It directs project-related activities without necessarily having direct personnel-management responsibilities. The analyst also adheres to risk management policies, internal controls, and audit requirements while promoting a collaborative, inclusive work environment.

Requirements

A minimum of five years of combined higher education and/or operational or business analytics experience.
Strong verbal and written communication, analytical, problem-solving, and issue-resolution skills.
Excellent organizational, time management, and critical-thinking abilities.
Proficiency with personal computers and relevant software applications.
Ability to analyze business requirements, document functional specifications, coordinate testing, and manage competing project priorities.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group.

Nice To Haves

Bachelor's degree.
Subject matter expertise in the supported business area and experience with relevant applications or systems.
Experience managing multiple moderately complex to complex projects and coordinating across applications, business units, and technology teams.
Knowledge of application functionality, system integrations, banking operations, and the bank's application framework.
Proficiency with project management, word processing, and spreadsheet applications; familiarity with application development tools and hardware and software platforms.
Ability to present effectively to all levels of management and work independently or collaboratively.
Demonstrated ability to manage project milestones, recommend solutions, and maintain a proactive, detail-oriented approach.
Familiarity with banking acquisition methodologies, system conversions, or related integration initiatives.

Responsibilities

Lead moderately complex to complex projects from proposal through implementation and post-implementation review.
Partner with business stakeholders, technology teams, and vendors to gather and analyze requirements, evaluate application functionality, and develop functional specifications.
Prepare and maintain project documentation, including functional specifications, test plans, test cases, data mappings, and change requests.
Serve as the functional lead for assigned applications, coordinating project meetings, estimates, timelines, milestones, and deliverables.
Analyze business processes, data, and system integrations to assess the impact of application changes, regulatory requirements, acquisitions, and enterprise-wide initiatives.
Coordinate and execute system testing, including User Acceptance Testing (UAT), to validate requirements, identify defects, and ensure application changes perform as expected.
Monitor project scope, requirements, risks, and compliance with corporate technology standards and regulatory guidelines.
Facilitate timely resolution of testing and implementation issues, document incidents, and coordinate post-implementation feedback and project reviews.
Mentor less experienced staff in application training, research, analysis, and project methodologies.
Adhere to risk management policies, internal controls, and audit requirements while promoting a collaborative, inclusive work environment.
Support business and product analysis, requirements documentation, stakeholder management, cross-functional coordination, and quality validation.
Serve as a subject matter expert for supported applications, advising on functionality, integrations, and the impact of business initiatives.
Manage multiple project components while maintaining schedules, scope, documentation, quality, and regulatory compliance.
Provide functional leadership and guidance to project team members.
Coordinate activities across business and technology teams and direct project-related activities without necessarily managing personnel.
Perform other related duties as assigned.