Business Analyst Professional IV

Duke Energy•Charlotte, NC
•Hybrid

About The Position

The Business Analyst Professional IV analyzes company functions, processes, and activities to improve computer-based business applications and support effective use of money, materials, equipment, and people. The role reviews information, forecasts, methods, schedules, systems, processes, and procedures; identifies business problems; and recommends solutions that support organizational goals. It also involves designing and improving computer-based business systems, working with senior managers and organizational personnel, and documenting business needs and the steps required to develop or modify systems. For project closeout, the role verifies that Equipment Change Requests (ECRs) are submitted and that their quantities are accurate in consultation with Engineering. It confirms that GIS Update Requests have been sent to the GIS team, asset automation has been run in Maximo with the required hierarchy and data checks, and work order tasks are completed and closed. The analyst also tracks facilities ratings updates, ARC failures, engineering redlines and as-builts, permits, and outstanding double poles with a third-party vendor. The role provides project closeout updates, completes monthly CCFs, manages forecasts, follows up on outstanding tasks, and prepares monthly reporting as required. The position is listed in Charlotte, North Carolina, as hybrid. The team will likely schedule in-person, onsite skill assessments.

Requirements

  • 10+ years of experience.
  • Hybrid teammates must be able to attend in-person, onsite skill assessments when scheduled.

Responsibilities

  • Verify that all Equipment Change Requests (ECRs) have been submitted and consult Engineering to confirm the quantity is accurate.
  • Ensure Engineering has submitted GIS Update Requests to the GIS team (Small World, My World).
  • Confirm Asset Automation has been run in Maximo, including hierarchy checks and completion of asset data.
  • Verify work order tasks are completed and closed; contact work order owners when follow-up is needed.
  • Confirm the Facilities Ratings Database has been updated, based on an email from the FAC-008 team.
  • Work with the ARC Analyst to resolve ARC failures.
  • Work with Engineering on redlines and as-built completion.
  • Follow up with Permitting to ensure all permits are closed out.
  • Work to resolve outstanding double poles that have not been pulled (SPANS), in coordination with a third-party vendor.
  • Provide team members with updates on closeout activity until the project is closed.
  • Complete CCFs monthly until the project is closed.
  • Adjust and manage the forecast until the project is closed.
  • Send follow-up emails to complete tasks as required.
  • Prepare monthly reporting as required.
  • Analyze company functions, processes, and activities to improve computer-based business applications and business systems.
  • Review and analyze information, forecasts, methods, schedules, systems, processes, and procedures.
  • Determine useful business solutions and recommend alternatives to management that meet organizational goals.
  • Work with senior managers and relevant organizational personnel to identify and solve computer-based business system problems.
  • Analyze requirements, procedures, and problems to automate processing or improve existing business systems.
  • Define problems, break them into component parts, gather information, and select appropriate analytical techniques.
  • Document business needs, program functions, and steps needed to develop or modify computer-based business systems.
  • Review computer system capabilities, workflow, and scheduling limitations to determine whether requested program changes are feasible.
  • Evaluate existing computer-based business systems and develop new systems to improve production or workflow as needed.
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