Business Systems Analyst II - SDLC Governance Enablement

First Citizens Bank • Raleigh, NC

1d • Remote

About The Position

The Business Systems Analyst II sits within First Citizens Bank’s SDLC Governance Enablement team and delivers strategic insight into Software Development Lifecycle (SDLC) governance processes, technology controls, and business systems through complex analysis, reporting, and operational activities. The role serves as a subject matter expert on SDLC governance requirements, procedures, and compliance, and helps implement appropriate processes, standards, and monitoring activities to support compliance and continuous improvement.

The position supports the implementation, adoption, and enablement of SDLC governance requirements across technology and business teams. It partners with application development, business/product, and risk stakeholders to build awareness, consistency, and adherence to established SDLC procedures. The analyst also helps identify and resolve process issues through governance reviews, reporting development, and process improvements.

Requirements

• Bachelor’s degree and 2 years of experience in systems support, analytics, or operational support; or high school diploma/GED/equivalent and 6 years of such experience.

Nice To Haves

• Bachelor’s degree and 4 years of experience in systems support, analytics, or operational support; or high school diploma/GED/equivalent and 8 years of such experience.

Responsibilities

• Source, compile, and interpret data; analyze it for accuracy and efficiency; and communicate analysis results.
• Determine system requirements and communicate them through specifications, reports, project plans, or other documentation.
• Identify issues affecting system processes and assist in resolving them; support compliance through testing and analysis.
• Produce advanced reporting based on data analysis, user input, and system testing; identify patterns, problems, and improvement opportunities.
• Develop process enhancements based on analysis results when appropriate.
• Provide expert technical support for systems, respond to escalated inquiries, support smooth-running processes, and continuously improve the end-user experience.
• Implement recommended system modifications and enhancements.
• Serve as an analytics resource to the wider organization or business units, offering guidance on systems and data output.
• Support execution and ongoing maturation of SDLC governance, including standards, procedures, and controls.
• Perform complex analysis of SDLC processes, compliance data, and governance metrics to evaluate effectiveness and identify improvement opportunities.
• Review SDLC artifacts for adherence to governance requirements, including requirements management, testing, approvals, and change management.
• Monitor and report on SDLC compliance, exceptions, issues, risks, and remediation activities.

Benefits

• A competitive, thoughtfully designed benefits program intended to meet associates’ needs; further details are available at the company benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level