Business Systems Administrator

Agriland FS•Winterset, IA

About The Position

AGRILAND FS is seeking a Business Systems Administrator to own core platform operations and tier-1 support across its business systems. The role begins with administration of Salesforce and its surrounding toolchain, with opportunities to expand into business analysis, process mapping, and AI-assisted application development. The position is intended to build skills across the software and business lifecycle rather than remain limited to a ticket queue or a single discipline. Initially, the administrator will support users, manage accounts and permissions, administer connected tools, configure Salesforce declaratively, and maintain support documentation. Around six months into the role, the position is expected to expand toward cross-departmental process discovery, requirements development, and identifying system-level improvements. Over time, the administrator can grow into custom Salesforce and AWS development, AI-accelerated workflows, and participation in version control, code review, and CI/CD processes. Longer-term growth may include end-to-end solution ownership, helping lead system administration practices across departments, or pursuing senior business analysis, serverless application architecture, or data platform engineering on ATLAS. AGRILAND FS describes itself as a fast-growing energy company delivering petroleum products nationwide, with an agronomy business, and says its small technical team builds and operates the ELEVATE application suite and ATLAS data platform using AI in its daily workflow.

Requirements

  • Hands-on experience administering a business system such as Salesforce or a comparable platform.
  • A strong service mindset.
  • Interest in learning how the broader business operates and developing skills beyond one discipline.
  • Curiosity about business workflows, strong problem-solving instincts, and interest in process mapping.
  • Exposure to JavaScript, HTML, CSS, or basic scripting such as Python or Apex, with a desire to grow into hands-on development.
  • Comfort using AI assistants critically in daily administrative workflows, documentation, and problem-solving.
  • Ability to build trust with business users and communicate technical details clearly.
  • Ability to pass all pre-employment testing and a background check.

Responsibilities

  • Serve as the primary contact for user questions, support triage, and bug ticket resolution across the company’s platforms.
  • Manage user onboarding, offboarding, role and profile changes, and permission sets in Salesforce and connected tools.
  • Administer and maintain tools including Claude AI, Jotform, 123FormBuilder, DocsMadeEasy, backup tooling, GitHub, and ClickUp.
  • Configure Salesforce objects, flows, validation rules, and page layouts to address operational needs.
  • Create repeatable support documentation and build the internal knowledge base using AI assistants.
  • Partner with business units to observe workflows and map end-to-end processes.
  • Translate operational pain points into functional specifications, process flowcharts, user stories, and technical requirements.
  • Identify cross-departmental process bottlenecks and design system-level improvements.
  • As the role develops, build Salesforce Lightning Web Components and custom applications on the AWS serverless stack.
  • Use AI to prototype components, generate code, write test suites, and accelerate development.
  • Learn and participate in Git-based version control, code reviews, and CI/CD deployment pipelines.
  • Potentially own solutions from process mapping through configuration, development, deployment, and user training.

Benefits

  • Paid, in-house training and certification for a DOT License and Class A CDL endorsements, including tanker and hazmat.
  • Updated and modern equipment.
  • Medical, dental, vision, and life insurance.
  • Paid time off, sick pay, and paid holidays.
  • A 100% company-funded pension plan at no cost to the employee.
  • A 401(k) with company match.
  • Recognition and pay incentives for good job performance.
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