Business Specialist I

City of Vero Beach•Vero Beach, FL

5d•Onsite

About The Position

Under administrative direction, the Business Specialist I assists with day-to-day administrative and business functions at Vero Beach Regional Airport. The role provides critical administrative support for aviation and non-aviation leasing, grant administration, budgeting, and facility maintenance operations, along with related duties as assigned. The position performs administrative work and reporting for airport operations, supports lease and property administration, assists with tenant relations and compliance, and helps maintain accurate records and timely grant documentation. It also provides public-facing support, including responding to inquiries and assembling records requested by the public or other departments.

Requirements

Associate degree in aviation management, business, or a related field, or at least three years of experience at a Part 139-certificated public airport in a position related to airport business management.
A bachelor's degree or higher may be substituted for up to three years of experience, depending on qualifications and airport experience.
Possession of a valid Florida Driver's License.
Knowledge of aviation terminology, airport management theory, and the airport business model.
Knowledge of standard computer applications, including word processing, databases, spreadsheets, and presentation software.
Knowledge of basic business math, airport leasing functions, and economics.
Knowledge of business English, grammar, and punctuation.
Knowledge of effective customer service principles and telephone etiquette.
Ability to learn and become proficient in City organizational and departmental policies and procedures.
Ability to prioritize competing demands and complete work in a timely manner.
Ability to touch type and accurately code, enter, record, retrieve, and verify information.
Ability to coordinate calendars, appointments, and room assignments.
Ability to establish and maintain effective working relationships.
Ability to communicate effectively orally and in writing.
Skill in customer and public relations techniques for responding to inquiries and complaints.
Skill in analyzing problems, identifying alternatives, projecting consequences, and recommending actions that support management goals.
Skill in researching, evaluating, and recommending methods and techniques for operational improvements.
Proficiency in standard office principles and procedures and use of office equipment.
Skill in implementing airport-specific projects and programs, such as Safety Management Systems, Certification Manuals, Minimum Standards, and Airport Leasing Policies.

Nice To Haves

Experience developing and implementing airport-specific programs and projects is strongly preferred.
FAA Pilot's license preferred but not required.

Responsibilities

Perform routine and complex administrative duties for the Airport administrative manager and identify improvements to systems and standard operating procedures.
Update databases related to airport leasing operations and generate reports.
Create and maintain electronic reports, spreadsheets, records, and other business-operation documentation; make corrections to ensure accuracy.
Prepare business management reports, Tenant Disclosure Reports (GASB-34) for auditors, and other reports as directed.
Assist with annual budget preparation and prepare written reports, graphs, and charts to present data.
Assist with maintaining Fixed Base Operator and aviation leases, commercial and residential properties, and City-owned airport buildings, including the T-Hangar Complex.
Create and maintain electronic and hard-copy documentation for property surveys, appraisals, environmental testing services, license agreements, leases, and resolution rentals.
Assist management in reviewing current and proposed lease agreements for accuracy and conduct field visits as directed to check tenant compliance.
Help maintain cooperative tenant relations, resolve billing issues, and coordinate collection and eviction procedures with the City Attorney's Office as necessary.
Review tenant leases, verify insurance, and maintain tenant files.
Assist with tracking and reporting minimum rents and concession fees.
Compose, type, transcribe, and edit correspondence, reports, memoranda, electronic data, and other materials.
Retrieve and assemble records in response to public or departmental information requests, including public-records requests.
Greet the public; answer, screen, direct, or refer incoming calls, mail, and visitors; and log and route citizen concerns and suggestions to airport management.
Assist with airport grant administration to support continuity of operations and timely submission of required documents.