Business Solutions Manager II

EagleBank • Silver Spring, MD

9d • $84,757 - $137,443 • Hybrid

About The Position

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ
– EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers. EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected annualized salary for this position is: $84,757.00 to $137,443.20. Additional compensation may be possible based on experience and skills. We understand the need to be creative and flexible when it comes to telecommuting and other alternative work arrangements. This position is eligible for our hybrid remote work and will work in the Silver Spring, MD office four days per week. Are you passionate about leveraging technology to drive operational excellence and innovation? As a Business Solutions Manager II, you will play a key role in shaping and optimizing the systems that power our organization. This position leads the strategy, management, and enhancement of core banking platforms, third-party applications, and technology initiatives that support business growth and exceptional service delivery. In this role, you will partner with cross-functional teams to identify opportunities for process improvement, analyze operational performance, and implement solutions that increase efficiency and productivity. You will champion system enhancements, technology upgrades, and data-driven decision-making, ensuring our banking applications and operational models remain effective, scalable, and aligned with business objectives. This is an exciting opportunity for a forward-thinking leader who enjoys transforming technology into business value, driving continuous improvement, and delivering impactful solutions that enhance both employee and customer experiences.

Requirements

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Information Technology, Computer Science, Finance, or a related field
• 5 years of experience in managing core banking systems
• Experience with third-party application integration and management
• Proven track record in operational metrics reporting and efficiency analysis
• Strong understanding of core banking systems.
• Proficiency in managing third-party applications and technology upgrades.
• Excellent analytical and problem-solving skills.
• Ability to develop and manage operational metrics and reporting.
• Strong leadership and team management skills.
• Effective communication and collaboration abilities.
• Knowledge of regulatory requirements and risk management practices.

Nice To Haves

• Master’s degree in Arts/Sciences (MA/MS) or certifications in relevant areas

Responsibilities

• Oversee the management and maintenance of core banking systems.
• Ensure seamless integration and functionality of third-party applications with core banking systems.
• Lead technology upgrades and enhancements to improve system performance and user experience.
• Oversee IT project management, ensuring alignment with operational goals and timelines
• Manage relationships with third-party vendors and ensure their applications meet the bank’s requirements.
• Coordinate the implementation and integration of third-party applications with core banking systems.
• Monitor and evaluate the performance of third-party applications to ensure they align with operational goals.
• Develop and maintain operational metrics to track performance and efficiency.
• Generate regular reports on operational metrics, providing insights and recommendations for improvements.
• Analyze data to identify trends and areas for operational enhancement.
• Conduct efficiency and productivity analysis to identify opportunities for process improvements.
• Implement strategies to enhance operational efficiency and productivity within the organization.
• Monitor the impact of changes and adjustments on overall performance.
• Develop and manage models related to banking operations to optimize performance and predict trends.
• Ensure models are accurate, up-to-date, and effectively integrated into operational processes.
• Collaborate with other departments to leverage models for strategic decision-making.
• Ensure all applications and systems comply with regulatory requirements and internal policies.
• Identify and mitigate risks associated with applications and technology.
• Maintain documentation and records to support compliance and audit requirements.
• Lead and mentor a team of professionals responsible for applications and technology.
• Foster collaboration with other departments to ensure cohesive and efficient operations.
• Provide training and support to team members on new applications and technology upgrades.

Benefits

• maternity and parental leaves
• wellness discounts
• healthcare premium sharing
• employer funding in your HSA account
• 100% 401(k) matching up to 4%

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level