Manager, Business Solutions Analysis

Hyundai Motor Company•Fountain Valley, CA

1d•$110,500 - $149,500•Onsite

About The Position

The Manager, Business Solutions Analysis works directly with Hyundai/Genesis business divisions, Hyundai Autoever America, and third-party vendors to develop and maintain technical capabilities that support business objectives. The role partners with business and IT stakeholders to ensure project deliverables meet defined scope, budget, and objectives, using strong process, technology, analytical, and project management skills. The position serves as a product owner and internal consultant, helping business units identify needs, shape scalable and sustainable technology solutions, and guide projects from ideation and approval through delivery and closeout. It also provides leadership and guidance to team members, contractors, and junior staff, and involves system-related decision-making and oversight of project performance. This is an onsite role and requires overnight travel.

Requirements

Six or more years of experience with automotive service, parts, and customer experience-related systems, including an understanding of IT organizations, their purpose, and the development lifecycle.
Experience applying common development methodologies, financial analysis, and project management techniques.
Experience creating and presenting executive-facing presentations and other materials.
In-depth knowledge of project management and development procedures.
Strong analytical skills and working knowledge of Microsoft Office products.
Ability to manage by influence as well as authority.
Strong organizational skills, attention to detail, timeliness, and ability to multitask.
Ability to identify and quantify business opportunities related to technology.
Ability to work independently or under only very general direction.
Ability to interpret business processes and communicate effectively to IT project teams.
Ability to develop and analyze technical reports.
Positive and upbeat attitude and strong leadership skills.
Ability to adapt rapidly and respond to changes in environment and priorities.
Hands-on budgeting experience.
Strong oral and written communication skills.
Ability to oversee system design that addresses the needs of multiple departments and partners.

Nice To Haves

Bachelor’s degree preferred.
Master’s degree is a plus.
Supervisory experience desired.
Agency and/or supplier management experience helpful.
PMP certification is a plus.

Responsibilities

Engage with Hyundai/Genesis business divisions, including After Sales, Retail Process, Customer Experience, and Product Experience, to understand needs and scope solutions collaboratively.
Work with Hyundai Autoever America and other vendors to develop applications that address business-unit needs.
Assess project costs with vendors, confirm costs align with published rates and project scope, and ensure ongoing infrastructure support costs are included.
Manage project issues, risks, and remedial actions to ensure deliverables are completed on time, within scope, and within budget.
Lead development of project scope and objectives with relevant stakeholders and ensure technical feasibility; communicate with business stakeholders and technical teams throughout the project lifecycle.
Work with business stakeholders to develop project ideas and ROI, present projects for approval, and coordinate with procurement to secure funding for approved projects.
Manage development and publishing of project documentation and reports, including charters, executive and weekly status reports, milestone and activity reports, planning and communication reports, research reports, closing reports, and training guides.
Provide leadership and guidance on project tasks to team members, contractors, and junior staff, taking their strengths, skills, and experience into account.
Continually develop and apply leadership skills.
Act as product owner and internal business consultant to identify sustainable, scalable solutions for business needs.
Research system-related tasks and make recommendations to upper management, including reviewing user acceptance testing plans, recommending or approving actions, and making system security and access-level decisions.
Recommend appropriate software or platform solutions and monitor project activities; generate and distribute project documents and reports and provide general system support.
Monitor and assess the performance of individuals or organizations involved in system projects and take corrective action or make improvements as appropriate.

Benefits

Monthly Hyundai/Genesis vehicle lease allowance, including insurance and maintenance
Paid holiday shutdown between Christmas and New Year’s
Vacation and sick time off
Medical, dental, and vision insurance
401(k) company match
Additional 401(k) employer enhanced contribution program after one year of employment, in addition to the regular employer match
Basic life insurance
Short- and long-term disability coverage
Mental health, wellbeing, and employee assistance program
Health advocate services to coordinate care and services, assist with claims and billing issues, and explain Hyundai benefits