Business Services Representative

Career Team•Bowling Green, KY

2d•$42,000 - $52,000•Onsite

About The Position

The Business Services Representative (BSR) is the primary liaison between the Kentucky Career Center and regional employers, fostering collaboration to address workforce needs and trends. The role develops and maintains employer relationships, advises employers on regional workforce trends, and coordinates workforce services that support both jobseekers and businesses. The BSR secures work experience (WEX) and on-the-job training (OJT) contracts and communicates with employers, Career Advisors, and participants to support successful placements. The BSR plans, coordinates, and facilitates employer-site, regional, and Kentucky Career Center hiring events. Responsibilities include arranging logistics, promoting events, supporting employers and jobseekers, tracking event outcomes, and following up with participating employers. The role also provides timely updates to Career Advisors, leads a weekly meeting focused on employer assistance and hiring events, and coordinates with internal teams to deliver workforce services. This is an in-office role based at the Kentucky Career Center in Bowling Green, Kentucky. It involves frequent interaction with employers, team members, and community stakeholders, as well as travel to employer locations and regional hiring-event venues. The position reports to the Executive Director. The beginning annual salary range is $42,000–$52,000, commensurate with experience and qualifications, and a comprehensive benefits package is provided. Employment is contingent upon successful completion of a background check.

Requirements

Strong relationship-building, communication, and negotiation skills.
Ability to analyze workforce trends and align services with employer needs.
Proficiency in event planning and management, with attention to detail.
Ability to coordinate multiple events, communicate with diverse stakeholders, and document hiring-event outcomes.
Competence in Microsoft Office Suite, Salesforce, and workforce data systems.

Nice To Haves

Previous experience in business outreach, workforce development, human resources, recruiting, or employer-facing event coordination.
Familiarity with WEX, OJT, and other workforce development programs.

Responsibilities

Advise employers on regional workforce trends and provide insights to help meet their hiring needs.
Gather employer input about workforce challenges and opportunities to align services accordingly.
Build and maintain relationships with regional employers to foster trust and collaboration.
Secure WEX and OJT contracts with employers, ensuring opportunities align with participant goals and employer needs.
Check in with employers to monitor participant progress during WEX or OJT placements.
Partner with employers to organize and conduct on-site hiring events, including identifying hiring needs, coordinating schedules, confirming available positions and candidate qualifications, arranging logistics, and connecting qualified jobseekers with employers.
Plan and coordinate regional multi-employer hiring events with employers, Kentucky Career Center staff, community organizations, and workforce partners; recruit employers and coordinate venues, schedules, setup, and staffing.
Organize and host hiring events at the Kentucky Career Center, coordinating employers, space, equipment, candidate outreach, registration or check-in, and on-site support.
Promote hiring events through outreach with Career Advisors, workforce partners, and appropriate communication channels.
Serve as the primary contact for participating employers before, during, and after events, addressing logistics and providing responsive support.
Track employer participation, jobseeker attendance, interviews, referrals, offers, hires, and other available event outcomes; follow up with employers and use results to improve future events.
Provide Career Advisors with timely updates about participant performance, hiring opportunities, event outcomes, and employer feedback.
Lead a weekly meeting focused on employer assistance, hiring event planning, and event outcomes.
Coordinate with internal teams to support seamless delivery of workforce services to employers and participants.