Open Rank Business Services Professional (Senior – Principal)

University of Colorado•Colorado Springs, CO

3d•$59,087 - $86,433•Hybrid

About The Position

The Division of Hospital Medicine in the Department of Medicine seeks a Senior or Principal Business Services Professional to serve as a subject matter expert and operational lead supporting division leadership and day-to-day operations. Reporting to the Operations Program Director, the role works with a high degree of independence, leads leadership calendar management, coordinates events and communications, advises others on division processes, and leads administrative duties. The position is hybrid, with three days per week on campus and additional on-campus attendance as needed for in-person meetings. The Division has more than 200 faculty and staff and supports medically complex patients, research, and education. The University of Colorado offers health and insurance plans, retirement contributions, paid time off, tuition benefits, and a reduced-rate transit pass. The position may be eligible for overtime compensation depending on level. Senior-level hiring range is $59,087–$75,159; Principal-level hiring range is $67,950–$86,433.

Requirements

Bachelor’s degree from an accredited institution, or qualifying education and related technical, military, or paraprofessional experience substituted on a year-for-year basis.
Senior level: Two years of professional experience providing administrative support, calendar management, and meeting coordination.
Principal level: Three years of professional experience providing administrative support, calendar management, and meeting coordination.
Must meet minimum qualifications at the time of hire.
Legally authorized to work in the United States without requiring sponsorship; work visa sponsorship or employment authorization will not be provided.
Ability to communicate effectively in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels.
Outstanding customer service skills.
Proficiency in Microsoft Office.

Nice To Haves

Experience working in higher education, healthcare, or another complex organizational environment.
Experience with event management.

Responsibilities

Lead management of leaders’ calendars, appointments, and daily schedules; anticipate meeting preparation needs as the subject matter expert.
Prepare and develop accurate, professionally presented materials for meetings, events, and other functions.
Prioritize daily activities using independent judgment, resolve or refer issues, and handle sensitive and confidential matters discreetly.
Track project timelines and deadlines, flag at-risk items, send reminders, and establish operational tracking and communication processes.
Lead event logistics, including rooms, invitations, materials, catering, setup, audiovisual needs, and honorarium payments.
Apply knowledge of travel and expense rules and submit timely expense reports in Concur.
Manage correspondence and special projects, proofread documents, and lead or facilitate assigned meetings, including the DHM Business Meeting and Med Cab.
Lead moves, relocations, space, equipment, and inventory needs; provide knowledgeable backup for professional development funds, reimbursements, and procurement.
Evaluate and update division administrative practices, take ownership of results, and serve as a lead resource for colleagues.