Business Services Open Rank (Senior-Principal)

University of Colorado•Hybrid, CO

4d•$61,616 - $90,132•Hybrid

About The Position

The Business Services Professional serves as a strategic partner to faculty, fellows, and section leadership in the Neuroimmunology and Autoimmune Sections within the Department of Neurology at the University of Colorado Anschutz Medical Campus. The role supports clinical programs, research, medical education, and community engagement by combining financial stewardship, program coordination, and administrative leadership. The position manages section finances, budgets, funding allocations, grant support, reporting, and business proposals. It coordinates administrative and clinical operations, including provider calendars, clinic schedules, onboarding, contracts, meetings, events, travel, and learner programs. The role also advances community outreach and marketing, cultivates external partnerships, supports clinical operations and patient-care coordination, and assists with manuscripts, grant applications, and research reporting. The work location is hybrid, with three days per week on campus and additional in-person attendance as needed for meetings.

Requirements

Bachelor’s degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution, or qualifying substitution of education and related technical/paraprofessional experience on a year-for-year basis.
For the Senior Professional level: at least 2 years of progressively responsible administrative experience in an academic, healthcare, or business environment, with responsibility for managing budgets, grants, contracts, or other funding sources.
For the Principal Professional level: at least 3 years of progressively responsible administrative experience in an academic, healthcare, or business environment, with responsibility for managing budgets, grants, contracts, or other funding sources.
Outstanding customer service and interpersonal skills.
Proficiency in EPIC and Microsoft Suite.
Demonstrated commitment and leadership ability to advance diversity and inclusion.
Project management experience.
Ability to work independently and within diverse team structures.
Positive, motivated, engaged, and caring attitude; strong attention to detail and quality.
Ability to follow and execute a study protocol and proactively prevent deviations.
Professional written and oral communication skills.
Dedication to professional development and lifelong learning.
Ability to work in a busy and active environment.

Nice To Haves

Master’s degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
2–3 years of experience leading clinical programs, research initiatives, or healthcare-related projects.
2–3 years of experience working directly with physicians, advanced practice providers, and/or clinical staff.
2–3 years of administrative experience in a Neurology clinical setting.
2–3 years of experience in community engagement, marketing, project management, or event management.
At least 1 year of experience working with Concur.
Experience developing and coordinating Continuing Medical Education activities.
Experience with grant writing, submissions, and administration.

Responsibilities

Develop and support business proposals and program initiatives; assist with strategic planning and community engagement; support faculty and fellows in advancing section goals and projects.
Manage section finances, budgets, funding allocations, financial records, reports, expenditures, and funding activity; prepare budgets and monitor revenue and expenditures in coordination with department leadership and award restrictions.
Prepare, track, and present financial reports for the department, grant administrators, and external stakeholders.
Support grant submissions with the department’s pre- and post-award team; liaise with local and national nonprofit groups and communicate with state, federal, and industry funding managers.
Research, prepare, manage, and submit grant proposals and reports; advise and collaborate with section faculty leadership on funding sources, grant budgets, applications, allowable costs, and restrictions.
Plan and implement program development initiatives involving faculty recruitment, research expansion, specialty clinic operations, and patient education events.
Manage provider calendars, including recurring meetings, professional consultations, and clinic schedule closures for vacations and conference days.
Route and track CU Innovations and/or CU Medicine contracts through their life cycle.
Arrange meetings, conferences, and travel, including reservations, agendas, event materials, presentations, meeting minutes, and travel arrangements.
Complete onboarding tasks for CU, UCH, and affiliate institutions, and coordinate academic-year scheduling.
Approve Neuroimmunology and Autoimmune clinic schedules for Neurology residents and medical students, and develop fellows’ rotation schedules with the Sections.
Cultivate relationships with external stakeholders and community organizations; lead outreach initiatives, develop engagement approaches, and evaluate community needs.
Manage educational and conference events, including content development, budgets, grant and sponsorship solicitation, logistics, attendee-feedback audits, and improvements.
Identify and facilitate local, regional, and national community engagement opportunities for patients, care partners, providers, and interested community members; improve and streamline marketing processes.
Assist with re-credentialing and maintenance of licensure and board certification requirements; when needed, coordinate scheduling between patients and providers and follow up on patient-care issues.
Work with clinic leadership on template building and access improvement.
Develop, implement, maintain, and evaluate clinician learner programs; partner with higher education organizations to develop clinician learner internships and experiences.
Develop project plans with leadership for new initiatives, defining the opportunity, scope, objectives, deliverables, risks, strategies, timelines, resources, team requirements, tasks, and responsibilities.
Delegate project duties to administrative staff and students as needed and collaborate with division and group members to accomplish program and project goals.
Attend Section clinical research and patient-care conferences and present administrative, grant, clinical finance, staffing, recruitment, and other updates.
Proofread, format, and prepare manuscripts, grant applications, documents, and letters; assist with reference management.
Compile Epic SlicerDicer reports of patient cohorts for research or grant work.
Perform other duties as assigned.