Business Services Professional (Intermediate or Senior – Open Rank)

University of Colorado•Colorado Springs, CO

11d•$54,656 - $79,177•Hybrid

About The Position

The Department of Pediatrics, Section of Critical Care Medicine at the University of Colorado Anschutz Medical Campus is hiring a Business Services Professional or Business Services Senior Professional. This University Staff (non-classified) position coordinates and manages Section administrative activities, supports divisional leadership, and provides primary administrative support to the Section’s Clinical and Translational Research program. At the Senior Professional level, the responsibilities are expected to be performed independently. The role works closely with the Program Director, Section Head, faculty, Section Business Manager, and campus partners. Duties span the Section’s research, education, and clinical missions and include administrative coordination, procurement and expense tracking, research and educational program support, recruitment logistics, and Section operations. The position is described as hybrid-eligible, with three days per week on campus and additional in-person attendance as needed for meetings; the posting also notes daily on-site requirements and that hybrid flexibility may evolve based on the candidate’s success. The position is open at Intermediate and Senior levels. The minimum experience requirement is one year of professional administrative or office management experience for the Intermediate level and two years for the Senior level, along with a bachelor’s degree in a listed or related field, subject to the stated education substitution. The anticipated starting salary range is $54,656–$73,239 at the Intermediate level and $59,087–$79,177 at the Senior level. The position may be eligible for overtime compensation depending on level.

Requirements

Bachelor’s degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a related field from an accredited institution; a combination of education and related technical, military, or paraprofessional experience may substitute year for year.
Intermediate level: at least one year of professional administrative or office management experience.
Senior level: at least two years of professional administrative or office management experience.
Applicants must meet the minimum qualifications at the time of hire.
Legal authorization to work in the United States without requiring sponsorship; the employer cannot provide work visa sponsorship or employment authorization.
Willingness and ability to pass national criminal and sex offender background checks.
Successful completion of a 10-panel drug screen through Children’s Hospital Colorado when required for access to the hospital or its systems.
Organizational skills and ability to plan and organize program activities, set priorities, and follow through individually and as part of a team.
Effective written and oral communication skills.
Ability to establish and maintain effective working relationships with employees at all institutional levels.
Outstanding customer service skills.
Ability to manage and perform complex assignments with independent judgment and motivation.
Skill in Microsoft Word, Excel, Access, PowerPoint, and Outlook, and ability to adapt to new electronic programs and tools.
Ability to exercise independent judgment and discretion in implementing procedures, setting priorities, maintaining standards, and resolving problems.

Nice To Haves

Three or more years of direct experience in a research administration support role.
Three or more years of administration or office management experience in an academic or healthcare setting.
Experience building administrative processes and systems to manage workload.
Experience with complex calendar management.
Experience with grant and manuscript development and submission.

Responsibilities

Provide administrative support to select division leaders, including handling calls, preparing agendas and minutes, drafting and editing correspondence and documents, compiling information, preparing reports, and maintaining filing systems.
Coordinate meetings, including scheduling, room reservations, materials, AV equipment, and minutes as needed.
Manage leader travel arrangements, purchases, and reimbursements.
Organize the faculty annual review process, schedule review meetings, track completion of evaluations, and ensure required documents are submitted on time.
Support grant and manuscript preparation and submission.
Provide administrative support to the Clinical and Translational Research Director and program faculty.
Support program financial processes and transactions, including ordering and tracking supplies and inventory, maintaining gift card programs, and tracking and reporting expenses.
Coordinate research and educational activities, including weekly conference meetings that support the program curriculum.
Collaborate with faculty on manuscripts and presentations, review publisher submission criteria, and create or edit documents to comply with guidelines.
Prepare quarterly reports of program outputs, including grants, presentations, and publications.
Enforce University, Section, and hospital policies as appropriate.
Support program research coordinators as appropriate.
Organize and track candidate applications and supporting materials for physician and PhD faculty recruitment.
Schedule, organize, and track candidate interviews; provide on-site candidate support; maintain the search matrix; and communicate process updates and next steps to candidates.
Provide general support to Section faculty and trainees and partner with other sections’ administrative staff on Section operations, office management, and logistics.
Determine the appropriate forms and steps to complete projects accurately.
Handle and maintain routine correspondence and materials, sensitive and confidential employee information, and employee personnel files.
Support faculty recruitment, including applications, interviews, and onboarding.
Maintain faculty research privileging and credentialing.
Recommend process changes to improve efficiency.
Assist leaders with other administrative needs as requested.