Business Services Consultant

Career Team•San Luis Obispo, CA

19d•$62,000 - $67,000•Onsite

About The Position

Career TEAM is hiring a Business Services Consultant to cultivate strategic relationships with local businesses and community partners, identify job opportunities and workforce needs, and support career seekers’ training, placement, and employment success. The role serves as a liaison among employers, workforce partners, and the American Job Center system, with a focus on Rapid Response and Layoff Aversion. Duties include coordinating orientations, information sessions, events, and hiring activities; engaging employers to identify potential layoffs and offer workforce solutions; connecting affected workers with WIOA services and other resources; documenting employer and participant activity; and ensuring compliance with applicable requirements. The position is 100% onsite in San Luis Obispo County, California, with travel primarily limited to necessary trips within the county. It is a full-time, non-exempt employee position reporting to the Project Director. Salary is $62,000–$67,000, commensurate with education and experience. Employment is contingent on successful completion of a background check.

Requirements

Associate’s degree or higher, or an equivalent combination of education and experience.
Ability to work in a dynamic team environment, with excellent teamwork and interpersonal skills.
Ability to multitask and be proactive.
Effective visual and verbal presentation skills.
Ability to work courteously and professionally with colleagues and partners.
Excellent verbal and written communication skills.
Demonstrated knowledge of the local business community, in-demand occupations, and current workforce development programs, including WIOA.
Strong relationship-building skills and ability to establish, maintain, and grow strategic partnerships with employers, community leaders, and industry groups.
Ability to conduct business needs assessments and develop customized workforce solutions for employers, such as On-the-Job Training and Subsidized Employment.
Solutions-oriented and responsive approach to work.
Valid driver’s license.

Nice To Haves

Strong computer skills in Google and Microsoft Office suites.
Knowledge of the San Luis Obispo business ecosystem.
Business intelligence.
Confidence facilitating opportunities on behalf of career seekers.
Experience and knowledge of WIOA workforce development contracts and programs.

Responsibilities

Serve as the primary liaison between employers, workforce partners, and the AJCC system for Rapid Response and Layoff Aversion activities.
Coordinate and deliver Rapid Response orientations and information sessions for impacted workers.
Proactively engage employers to identify potential layoffs and provide workforce solutions to prevent or minimize job loss.
Collaborate with Career Advisors to ensure affected workers are enrolled in WIOA services.
Provide information about unemployment insurance, training opportunities, supportive services, and job placement assistance.
Maintain relationships with local employers, industry groups, labor representatives, and economic development partners.
Coordinate onsite and virtual Rapid Response events with SLO WDB and required partners.
Participate in assigned American Job Center activities.
Track and document Rapid Response activities, employer contacts, and participant engagement in required systems.
Support dislocated workers transitioning to new employment through referrals, workshops, and direct services.
Ensure activities comply with WIOA and state and local Rapid Response requirements.
Organize and participate in hiring events.
Assist with reporting, data collection, and service documentation.
Coordinate with program staff to align efforts with business services, training opportunities, and sector strategies.
Maintain accurate and timely records of employer engagement and participant outcomes.
Approach tasks with a solutions-oriented and responsive mindset.
Perform other duties and projects as needed.