Business Professional Services Consultant, AVP

State Street•Kansas City, MO
•$100,000 - $167,500

About The Position

State Street’s Insurance Professional Services team is seeking a business-focused professional to support client onboarding and conversion initiatives for its insurance solutions. The Assistant Vice President works with clients to understand business needs, determine appropriate accounting elections, and define functionality that supports their operating models. This hands-on, collaborative role participates throughout the onboarding and conversion lifecycle alongside peers and cross-functional teams. The role supports onboarding and conversion projects to PAM®, State Street’s investment accounting platform. It includes defining, preparing, and validating data conversion templates; applying insurance and investment accounting principles across asset classes; loading and validating client data; and identifying, prioritizing, resolving, or escalating project issues. The consultant coordinates deliverables and communicates status, risks, dependencies, and follow-up needs across multiple client engagements. The role also follows established processes and controls, recommends improvements, educates clients on State Street functionality and deliverables, and participates in remote and onsite client engagements as needed.

Requirements

  • Bachelor’s degree in accounting, finance, or a related field, or an equivalent combination of education and relevant work experience.
  • Five or more years of hands-on investment accounting experience, preferably supporting insurance or reinsurance clients, including direct participation in client onboarding, data conversion, or reconciliation.
  • Strong working knowledge of investment accounting and related financial reporting requirements.
  • Strong written and verbal communication skills and the ability to collaborate across teams and interact professionally with clients and stakeholders.
  • Excellent organizational skills and the ability to manage competing priorities and meet project deadlines.
  • Strong analytical, business analysis, and problem-solving skills, including assessing requirements, investigating discrepancies, resolving issues, and recommending process improvements.
  • Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Copilot, and ability to use other tools to support business and project objectives.

Nice To Haves

  • Experience supporting insurance or reinsurance clients.
  • Experience using insurance investment accounting systems.

Responsibilities

  • Support client onboarding and conversion projects to PAM® throughout the onboarding lifecycle.
  • Work with clients to define, prepare, and validate data conversion templates in alignment with software requirements.
  • Apply insurance and investment accounting principles, including accounting elections, amortization, and interest income recognition, to support accurate system configurations and client outcomes.
  • Apply investment accounting knowledge across multiple asset classes.
  • Load and validate client data in State Street’s investment accounting application for completeness, accuracy, and alignment with requirements.
  • Identify, prioritize, and support resolution or escalation of client and project issues, assessing risks, impacts, dependencies, and follow-up needs.
  • Collaborate with clients, internal teams, and the project manager to clarify requirements, address discrepancies, coordinate deliverables, and communicate status and follow-up needs.
  • Support multiple client engagements simultaneously and provide timely updates on assigned items, risks, dependencies, and follow-up actions.
  • Follow established processes, procedures, and controls, and identify and recommend enhancements to onboarding efficiency, client support, and project delivery.
  • Educate clients on State Street functionality and deliverables, and participate in remote and onsite client engagements as needed.

Benefits

  • Retirement savings plan (401K) with company match.
  • Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
  • Paid time off including vacation, sick leave, short-term disability, and leave for family care responsibilities.
  • Access to an Employee Assistance Program.
  • Incentive compensation, including eligibility for annual performance-based awards, except for certain sales roles subject to sales incentive plans.
  • Eligibility for certain tax-advantaged savings plans.
  • Inclusive development opportunities, flexible work-life support, and paid volunteer days.
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