Business Sales Representative – Territory Accounts

AT&T•Grand Rapids, MI

3d•$38,800 - $58,200•Onsite

About The Position

The Business Sales Representative – Territory Accounts owns a defined local geography and focuses on acquiring new business from small and mid-sized companies. This outside sales role involves prospecting through methods such as cold calling, door knocking, email, referrals, networking, and local market research; setting appointments; meeting business owners and decision-makers; identifying customer challenges; and positioning AT&T solutions. The role is based onsite in Grand Rapids or Wyoming, Michigan, with employees working from the designated location five days per week when not in the field. No relocation is offered. The representative manages a territory and the full sales cycle, from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up. The product portfolio includes wireless, fiber, internet, voice, software-defined networking, and cybersecurity, serving businesses in industries such as retail, professional services, healthcare, construction, logistics, and hospitality. Employees maintain accurate Salesforce records and collaborate with their team from the assigned office when not conducting customer visits or acquiring new business. The role offers a base salary and performance-based commissions. The posting states that annual earnings at 100% of target range from $83,800 to $137,602, and separately lists a salary range of $38,800 to $58,200 plus commission. A $5,500 bonus is mentioned as an eligibility opportunity. AT&T provides paid training, sales support, coaching, and tools to support pipeline development. Consistent performers may pursue larger territories, advanced sales roles, account management, or leadership opportunities.

Requirements

2–5 years of quota-carrying outside acquisition sales experience is described as ideal.
Demonstrated success acquiring new business through prospecting, cold calling, referrals, appointment setting, and disciplined follow-up with customers and in Salesforce.
Comfort spending significant time in the field visiting businesses, initiating conversations, and building relationships with owners, operators, and decision-makers.
Strong business acumen and ability to uncover customer needs and connect them to AT&T products and solutions.
Confidence handling objections, negotiating, asking for the sale, and advancing opportunities toward close.
Self-disciplined work style and ability to manage daily activity, Salesforce updates, pipeline health, and quota expectations.
Ability to collaborate with the team from the assigned office location when not in the field.
Valid driver’s license, satisfactory driving record, current auto insurance, and reliable transportation to support field-based selling.

Responsibilities

Prospect for new business using provided customer prospect lists, cold calling, door knocking, email, referrals, networking, in-person meetings, and local market research.
Qualify prospects, schedule customer meetings, and advance opportunities through the sales process.
Manage a defined geographic territory, prioritize target accounts, understand local business needs, and execute a market plan that supports quota attainment.
Position AT&T solutions across wireless, fiber, internet, voice, software-defined networking, and cybersecurity.
Engage small and mid-sized businesses across a range of vertical industries, including retail, professional services, healthcare, construction, logistics, and hospitality.
Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up.
Record calls, visits, appointments, opportunities, next steps, and forecast updates accurately and consistently in Salesforce.
Collaborate with the team from the assigned office location when not acquiring new business or conducting customer visits in the field.

Benefits

Competitive base salary
Performance-based commission
Paid training
Medical, dental, and vision coverage
401(k) plan
Tuition reimbursement program
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
Paid parental leave
Paid caregiver leave
Additional sick leave beyond what state and local law require may be available; it is unprotected
Adoption reimbursement
Short- and long-term disability benefits
Life and accidental death insurance
Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
Employee Assistance Programs (EAP)
Employee wellness programs
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
Potential eligibility for a $5,500 bonus