Business Risk and Controls Manager- Commercial Payments and Deposits
About The Position
The Business Risk and Controls Manager develops and maintains risk processes for treasury management, commercial payments, and deposits to minimize regulatory, reputational, and financial exposure. The role serves as the business line’s risk management subject matter expert on payment products and processes, industry rules, standards, and best practices, and provides consultative advice across treasury management and payments processes on risk and compliance topics. The manager assesses and improves controls, supports risk-based testing and reporting, and works with business lines to identify, assess, monitor, and mitigate risk. The position also coordinates with the second line of defense on regulatory changes, supports change management for products, services, standards, technologies, and regulations, and maintains process documentation and project reporting. The role assists Treasury Management, Deposits, and FirsTech/Busey Payments projects as needed.
Requirements
- Bachelor’s degree or equivalent combination of education and experience.
- 8–10 years of experience in financial services, including experience with commercial payments and/or deposit products and services.
- Strong oral and written communication skills, with the ability to adapt communication and presentation style to different audiences.
- In-depth, current knowledge of treasury management industry rules and standards and banking laws and regulations applicable to payment and deposit activities.
- Knowledge of designing and documenting procedures and controls that promote consistent, repeatable, and auditable processes.
- Ability to develop procedures and approaches to remediate issues and findings.
- Ability to develop testing and quality review programs and related metrics to measure business process effectiveness.
- Ability to problem-solve and make sound, timely recommendations or decisions, applying situational knowledge to determine appropriate action or escalation.
- Ability to identify process efficiency and automation opportunities that strengthen control effectiveness.
- Ability to establish routine, relevant, actionable risk reporting for varied audiences.
- Ability to build and maintain collaborative partnerships across the organization and facilitate cooperation when priorities or views conflict.
- Ability to work with a high degree of independence.
- Proficiency in Microsoft Office Suite.
Nice To Haves
- Business or Finance degree.
- Knowledge of payment collection and aggregation products and services.
- Experience at a large bank (over $10 billion).
- Current AAP (Accredited ACH Professional) certification.
- Experience with Smartsheet, Power BI, and other project and reporting tools.
Responsibilities
- Assess control frameworks across the commercial payments business line and FirsTech/Busey Payments, and coordinate plans to address identified gaps or weaknesses.
- Recommend control improvements that meet risk-mitigation objectives in an operationally efficient manner.
- Recommend solutions for findings or deficiencies and implement monitoring to help prevent recurrence after remediation.
- Collaborate with business line staff to develop risk-based control testing standards, including sample testing, end-to-end process reviews, and key metrics and indicators.
- Develop end-to-end risk management reporting on risk trends, including client composition, transaction types and volumes, third-party originators, ACH/RDC returns, credit reviews, and fraud events or losses.
- Assist business lines with enterprise-wide risk identification, assessment, measurement, monitoring, and reporting, including annual risk assessments and mitigating controls when risk exceeds appetite.
- Serve as a liaison between the business line and the second line of defense regarding changes in laws, rules, and regulations, translating their impact into business operations.
- Help ensure the business line complies with applicable regulatory requirements, internal policies, and standards.
- Support change management arising from new products and services, standards, technologies, rules, or regulations.
- Establish and maintain process documentation that supports consistent operations, identifies interdependencies, and provides evidence for assessors and auditors.
- Create and maintain reporting on risk and compliance projects and initiatives for business line staff and management, credit partners, and second line partners.
- Assist with and support Treasury Management, Deposits, and FirsTech/Busey Payments projects as needed.
Benefits
- 401(k) match
- Profit sharing
- Employee stock purchase plan
- Paid time off
- Medical, dental, and vision benefits
- Company-paid life insurance and long-term disability
- Supplemental voluntary life insurance
- Short-term and long-term disability
- Wellness incentives
- Employee assistance program
- Pre-tax health savings accounts and flexible spending accounts for eligible associates
- The role may be eligible for bonuses or incentives based on company and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
