Tech Risk and Controls Lead, Global Payments

JPMorgan Chase & Co.•Houston, TX
•$123,500 - $175,000

About The Position

As a Tech Risk & Controls Lead in Payments & Global Banking, you will identify and mitigate compliance and operational risks in line with firm standards. You will provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring controls operate effectively and comply with regulatory, legal, and industry standards. In partnership with Product Owners, Business Control Managers, regulators, and other stakeholders, you will contribute to reporting a comprehensive view of technology risk posture and its business impact. The role calls for advanced knowledge of risk management principles and the ability to drive innovative solutions and manage a diverse team in a dynamic risk environment.

Requirements

  • At least 7 years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field.
  • Ability to obtain and maintain a Federal Public Trust suitability designation.
  • Demonstrated experience using enterprise-authorized AI capabilities to support technology risk and controls workflows, with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted risk summaries and recommendations before use, escalate when uncertain, and ensure outcomes align with security, auditability, and regulatory expectations.
  • Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements.
  • Proficient knowledge and expertise in data security, risk assessment and reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies.
  • Demonstrated ability to influence executive-level strategic decision-making and translate technology insights into business strategies for senior executives.

Nice To Haves

  • Active Federal Public Trust suitability designation.
  • Experience supporting internal audit and/or regulatory examinations.
  • Experience building executive-ready risk reporting and metrics for senior leadership audiences.
  • Knowledge of or experience with PCI DSS standards.
  • Certifications such as CISSP, CISM, CISA, CRISC, or CCSP.

Responsibilities

  • Ensure effective identification, quantification, communication, and management of technology risk, with a focus on root-cause analysis and resolution recommendations.
  • Use enterprise-authorized AI capabilities to synthesize risk and control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements.
  • Build and maintain trusted relationships with line-of-business technologists, assessment teams, and data officers to facilitate cross-functional collaboration and shared goals.
  • Execute reporting and governance for controls, policies, issue management, and measurements, providing senior management with insights into control effectiveness and informing governance work.
  • Monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
  • Promote reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management, with human review and alignment to auditability and regulatory expectations.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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