Business Process Transformation Consultant
About The Position
The Business Process Transformation Consultant will support modernization of management services for a Federal agency by identifying services for business process reengineering, implementing operational excellence through assessments and process improvement, and driving data‑driven decision making. Activities include: Conduct “as‑is” and “to‑be” business process analysis to document workflows, identify inefficiencies, and recommend optimized future‑state processes. Reengineer and standardize processes to reduce redundancies, improve cycle time, and streamline decision‑making. Create or enhance dashboards, KPIs, and decision‑support reporting for senior leaders. Apply data analytics to drive efficiency, cost, and time savings, and improve customer experience through communication, knowledge sharing, training, and process improvements. Facilitate leadership and team workshops to assess current state, define future state, and develop goal‑based strategic, operational, and tactical plans. Conduct program analysis, market research, opinion polling, benchmarking; produce reports, briefings, and actionable recommendations.
Requirements
- An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance
- Bachelor’s degree
- THREE (3) or more years of professional experience in consulting, business analysis, business process mapping, or technology delivery
- Ability to work on client site in Arlington 3-5 times per week
Nice To Haves
- Experience facilitating or co‑facilitating stakeholder meetings and/or workshops, including leading discussion segments and documenting outcomes.
- Familiarity with digital transformation, AI/ML initiatives, or process automation.
- Exposure to Power BI, Tableau, or similar data visualization tools
- Lean Six Sigma certification or experience supporting continuous improvement projects
- Experience documenting business processes or requirements and producing client‑facing deliverables (summaries, analyses, process documentation, user stories, etc.)
Responsibilities
- Conduct “as‑is” and “to‑be” business process analysis to document workflows, identify inefficiencies, and recommend optimized future‑state processes.
- Reengineer and standardize processes to reduce redundancies, improve cycle time, and streamline decision‑making.
- Create or enhance dashboards, KPIs, and decision‑support reporting for senior leaders.
- Apply data analytics to drive efficiency, cost, and time savings, and improve customer experience through communication, knowledge sharing, training, and process improvements.
- Facilitate leadership and team workshops to assess current state, define future state, and develop goal‑based strategic, operational, and tactical plans.
- Conduct program analysis, market research, opinion polling, benchmarking; produce reports, briefings, and actionable recommendations.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
