Business Process Analyst 2
About The Position
The Business Process Analyst 2 serves as a connector between business users and technical teams, translating business needs into clear, actionable technology requirements. The role gathers and analyzes complex business processes, leads requirements-gathering sessions, and creates documentation such as process flows, use cases, and future-state designs. It validates requirements with stakeholders, supports scenario-based testing, and assists with project planning so business analysis activities align with project goals. The position applies cross-functional system thinking to assess the effects of changes across interconnected technologies, recommend process improvements, identify risks, and help guide teams through operational changes. Compared with the BPA1 level, the BPA2 uses more advanced business modeling and solution-evaluation skills and mentors less experienced staff. This position works on-site daily at the Department of Children and Youth office at 246 North High Street, Columbus, Ohio. Core agency hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; with supervisory approval, employees may start between 7:00 a.m. and 9:00 a.m. Travel is required as needed. The role is permanent, full-time, and classified under OCSEA. The stated compensation is $41.81 per hour at hire, with a step-based wage progression.
Requirements
- Either 60 months of combined qualifying work experience creating and coordinating technical and business requirements for processes, projects, and procedures; working with business users and technical staff to develop strategies; and leading modification or creation of new systems for implementation of information technology solutions; or completion of an associate core program in computer science, information systems, or business administration plus 42 months of that combined work experience.
- Alternatively, completion of an undergraduate core program in computer science, information systems, or business administration plus 36 months of the specified combined work experience.
- Alternatively, equivalent of the minimum class qualifications for employment noted above.
- Valid driver's license is required to operate a state vehicle; the posting also states that the employee must provide their own transportation.
- Ability to work on-site daily at the DCY office.
- Must demonstrate proficiency with a passing score on any applicable selection device.
Responsibilities
- Gather and analyze complex business processes.
- Lead requirements-gathering sessions.
- Create process flows, use cases, future-state designs, and other business analysis documentation.
- Validate requirements with stakeholders.
- Support scenario-based testing.
- Assist with project planning to align business analysis activities with project goals.
- Assess the impact of changes across interconnected technologies using cross-functional system thinking.
- Recommend process improvements and identify risks.
- Help guide teams through changes that affect operations.
- Apply advanced business modeling and solution-evaluation skills.
- Mentor less experienced staff.
Benefits
- Medical coverage
- Dental insurance premiums covered after completion of the eligibility period
- Vision insurance premiums covered after completion of the eligibility period
- Basic life insurance premiums covered after completion of the eligibility period
- Paid vacation, personal, and sick leave
- 11 paid holidays per year
- Childbirth, adoption, and foster care leave
- Education and development opportunities, including employee development funds and Public Service Loan Forgiveness
- Public retirement systems, including OPERS, STRS, SERS, and HPRS
- Optional deferred compensation through Ohio Deferred Compensation
- Flexible work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
