Business Process Analyst 2

State of Ohio • Columbus, OH

7d • Onsite

About The Position

The Business Process Analyst 2 connects business users and technical teams by translating business needs into clear technology requirements. The role gathers and analyzes complex business processes, leads requirements-gathering sessions, and creates documentation such as process flows, use cases, and future-state designs. It validates requirements with stakeholders, supports scenario-based testing, and assists with project planning so business analysis activities align with project goals.

The position applies cross-functional system thinking to assess how changes affect interconnected technologies, recommend process improvements, identify risks, and help teams manage operational changes. It requires analytical and facilitation skills and collaboration across teams. The BPA2 applies more advanced business modeling and solution-evaluation skills than the BPA1 level and mentors less experienced staff.

This is a permanent, full-time position with the Ohio Department of Children and Youth. Work is performed on-site daily at the agency's office at 246 North High Street, Columbus, Ohio. Travel may be required as needed. The stated work hours are Monday through Friday, 7 a.m. to 5 p.m., with daily start and end times subject to operational needs and supervisory approval.

Requirements

• At least 60 months of combined experience creating and coordinating technical and business requirements for processes, projects, and procedures; working with business users and technical staff to develop strategies; and leading modifications or creation of new systems for information technology solutions.
• Alternatively, completion of an associate core program in computer science, information systems, or business administration and at least 42 months of the specified combined work experience.
• Alternatively, completion of an undergraduate core program in computer science, information systems, or business administration and at least 36 months of the specified combined work experience.
• Alternatively, equivalent of the stated minimum class qualifications for employment.
• A valid driver's license is required to operate a state vehicle; travel may be required as needed.

Responsibilities

• Gather and analyze complex business processes.
• Lead requirements-gathering sessions.
• Create process flows, use cases, future-state designs, and other business analysis documentation.
• Translate business needs into clear, actionable technology requirements.
• Validate requirements with stakeholders.
• Support scenario-based testing.
• Assist with project planning and align business analysis activities with project goals.
• Assess the cross-functional impact of changes across interconnected technologies.
• Recommend process improvements and identify risks.
• Help guide teams through changes that affect operations.
• Mentor less experienced staff.

Benefits

• Medical coverage.
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period.
• Paid vacation, personal, and sick leave, plus 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including employee development funds and Public Service Loan Forgiveness.
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional Ohio Deferred Compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed