Business Performance Director
About The Position
Amgen is seeking a Business Performance Director to build executive-level business cases, develop transformation strategies for key initiatives, and lead initiatives through the transformation process. The role develops value realization measures and plans, manages realization processes, and selects transformation tools and methods to help initiatives achieve intended outcomes. It also leads change management for large business transformation programs, including organizational, process, and technology changes across multiple timeframes and levels of impact. The Director guides senior leaders and teams through structured problem solving using the Disciplined Approach methodology, helping align stakeholders around critical cross-functional issues, options, and solutions. The role partners across technology, process, and business to support implementation, establishes initiative governance, manages change teams and interdependencies, and identifies and mitigates delivery and value-realization risks. The position is fully remote, with onsite presence required for critical workshops and planning sessions.
Requirements
- Doctorate degree and 4 years of experience in Business Transformation, Organizational Change Management, Strategic Planning, or Program Management; or a master's degree and 7 years of relevant experience; or a bachelor's degree and 9 years of relevant experience.
- Experience leading change management for large business transformation programs and initiatives.
- Expertise in sponsorship development, change communications, capability development, and behavior change.
- Ability to oversee others' execution of change management tactics.
- Ability to work across functions and partner across technology, process, and business.
- Ability to lead senior leaders and teams through structured problem solving.
Nice To Haves
- Strong transformation skillset.
- Financial acumen.
- Project management skills.
- Strong organizational skills and ability to follow assignments through to completion.
- Ability to collaborate and communicate with initiative leadership teams.
- Strong written and oral communication, facilitation, and presentation skills.
- Ability to work independently and interact effectively with various levels of an organization.
- Demonstration of Amgen Values and Leadership Characteristics.
- Experience in regulated, quality-sensitive environments, preferably biopharma, and understanding of transformation delivery and business impact.
- Ability to integrate learning, knowledge, and change management to drive sustained performance.
- Demonstrated ability to influence a global, matrixed organization and lead enterprise change initiatives.
- Experience designing scalable workforce processes, governance frameworks, or capability strategies.
- Strong program and project management capability, including navigating ambiguity, driving alignment, and delivering measurable outcomes.
- Strong written and verbal communication skills, including executive-level messaging and organizational storytelling.
Responsibilities
- Build effective executive-level business cases, including financial analysis.
- Develop transformation strategies for key initiatives and lead initiatives through the transformation process.
- Establish initiative governance with senior leaders.
- Manage change teams and facilitate change management activities.
- Identify and manage interdependencies across initiatives.
- Establish value realization measures and targets, and develop and manage value realization plans.
- Assess and mitigate risks to delivery and value realization.
- Identify impacted populations and assess expected levels of disruption.
- Maintain a 12-quarter plan for initiatives and programs.
- Integrate key activities and milestones across initiatives.
- Maintain measures that track progress and support executive communications.
- Develop and manage key milestone readiness and release readiness processes for all initiatives.
- Lead end-to-end organizational change management for transformation programs, integrating change strategy, stakeholder engagement, communications, and training to drive adoption and sustained performance.
- Design and execute integrated change management plans spanning process, technology, workforce, risk, and communications.
- Develop capability frameworks that clarify roles, expectations, and leadership readiness for operating model adoption.
- Establish governance and oversee role-based learning and training programs aligned with transformation priorities and role requirements.
- Manage internal and external partners delivering learning experiences, including scope, deliverables, quality, and timing.
- Establish communications strategies and engagement rhythms that support transparency, alignment, and stakeholder commitment.
- Monitor and report capability-building, training, and change metrics to inform leadership decisions and improve the change approach.
- Standardize and scale capability enablement processes to support organizational consistency, efficiency, and sustainability.
- Lead senior leaders and teams through structured problem solving using the Disciplined Approach methodology.
Benefits
- Health and welfare plans for staff and eligible dependents.
- Retirement and savings plans with company contributions.
- Medical, dental, and vision coverage.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
- Stock-based long-term incentives.
- Award-winning time-off plans.
- Career development opportunities.
- Flexible work models where possible.
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What This Job Offers
Job Type
Full-time
Career Level
Director
