Business Operations Supervisor

Corvant•Lake Mary, FL
•Onsite

About The Position

Corvant provides specialty HVAC, plumbing, and mechanical services to mission-critical commercial and industrial environments. Our teams support essential facilities across data centers, healthcare, manufacturing, logistics, and education. We deliver end-to-end solutions across the facility lifecycle, including design, prefabrication, installation, controls integration, and ongoing service. As one of the fastest-growing platforms in our space, we are focused on operational excellence, technical expertise, and building a high-performing team. The Business Operations Supervisor oversees the administrative, coordination, and back-office functions that support service division operations. This role ensures service workflows, billing processes, reporting, and team administration run efficiently, accurately, and in alignment with company standards.

Requirements

  • Strong organizational and process management skills
  • Experience supervising administrative or operations support teams
  • Proficiency in MS Office Suite and service management software
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Detail-oriented with strong analytical skills
  • High School diploma required
  • 3+ years of experience in operations, administration, or service coordination
  • Valid driver's license with clean driving record required

Nice To Haves

  • associate or bachelor's degree preferred
  • Experience in construction or field service industry preferred

Responsibilities

  • Supervise service coordinators, dispatchers, and administrative support staff within the service division
  • Oversee the work order lifecycle from creation through billing to ensure accuracy and timeliness
  • Develop and maintain standard operating procedures for all service back-office functions
  • Partner with the accounting team to resolve billing discrepancies and ensure timely invoicing
  • Generate operational reports and dashboards to support service division leadership
  • Manage vendor and subcontractor administrative requirements including COIs and W-9s
  • Support system administration for service management software platforms
  • Coordinate new hire onboarding logistics for service division roles
  • Identify and implement process improvements across service operations
  • Ensure compliance with company policies and procedures across the service team
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