Business Operations Specialist
About The Position
As a Business Operations Specialist II on Cambia’s Data and Technology Solutions (DTS) team, you will help DTS leaders run the business by providing structure, visibility, coordination, and follow-through across project and program management, data analysis, process improvement, business process analysis, and communications and change management. The role is a trusted individual-contributor partnership with senior leaders and leadership teams. It calls for adaptability in an ambiguous environment and the ability to build trust through influence rather than formal authority, while working behind the scenes to help teams operate, align, and perform effectively. This is a hybrid role, with three days per week in the office, at one of the listed Cambia offices. The position supports DTS operations and governance, leadership routines and forums, executive and staff meeting activities, change and communications work, and talent, engagement, and community initiatives. The role also supports risk and audit coordination, business capacity planning, operational dashboards, and tracking goals and initiatives.
Requirements
- Bachelor’s degree in business, operations, or a related field.
- At least five years of experience in business operations, data analysis, or a related field, or an equivalent combination of education and experience.
- Experience supporting operational, governance, or leadership functions within a complex organization.
- Strong organizational judgment and ability to manage competing priorities, meet tight deadlines, and deliver results with minimal direction.
- Ability to build trust and credibility through influence rather than formal authority.
- Comfort operating amid ambiguity and shifting among strategic, operational, and tactical work.
- Strong facilitation and presentation skills, including building consensus, resolving issues, and aligning diverse stakeholder groups.
- Ability to synthesize complex information and communicate findings clearly to all organizational levels, including senior leadership, in support of business decisions and goals.
- High attention to detail and strong follow-through across multiple projects and varying timelines.
- Skill in negotiating and resolving issues with diplomacy and persuasiveness.
- Collaborative mindset and genuine service orientation.
Responsibilities
- Support Enterprise Risk Management for DTS-owned risks by tracking quarterly mitigation activities and maintaining documentation and dashboards.
- Coordinate and follow up on Internal Audit activities, track audit findings and remediation actions, and ensure timely leader awareness.
- Support Business Capacity Planning activities in partnership with business continuity and disaster recovery teams.
- Maintain operational dashboards, trackers, and scorecards to provide leadership visibility.
- Support DTS operating rhythms and recurring leadership forums.
- Participate in and help coordinate DTS operations syncs.
- Maintain and distribute management tools such as checklists, calendars, and reminders.
- Keep SharePoint sites and operational content current and accurate.
- Collect, update, and track quarterly goals and key initiatives.
- Support leadership and staff meeting agendas, facilitation, and follow-up.
- Provide onsite facilitation support for all-hands meetings and planning sessions.
- Execute change, communications, and project work as directed by DTS leadership.
- Support weekly management updates, consolidated intake, simplification efforts, and surveys.
- Coordinate talent development and recruiting initiatives, such as internships and co-op programs.
- Support technology community partnerships, conferences, and sponsorships.
- Coordinate learning and engagement programs such as TechConnect Deep Dives.
- Track and support annual compliance and training activities.
Benefits
- Competitive base pay and bonus opportunities; bonus target is 10%.
- 401(k) plan with a company match and potential discretionary contribution based on company performance.
- Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
- Annual employer contribution to a health savings account.
- Paid time off and 10 company-paid holidays.
- Up to 12 weeks of paid parental time off, subject to eligibility requirements.
- Wellness programs with participation rewards.
- Employee Assistance Fund.
- Commute and parking benefits.
- Flexible work-from-home options for most roles, subject to wired internet requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
