Business Operations Program Manager, Supply Chain Management (IC3)

Oracle • Nashville, TN

24d • $91,400 - $187,000

About The Position

The Operations Program Manager supports the Supply Chain Management organization by coordinating core business operations, tracking key initiatives, and helping teams maintain clear, reliable operating rhythms. This role works closely with the Business Operations team, Finance, Human Resources, Global Supply Chain, and functional leaders to support planning, reporting, onboarding, and process improvement. The ideal candidate is organized, proactive, analytical, and comfortable managing several workstreams in a fast-paced environment. They can translate data into clear updates, follow through on details, and build productive working relationships across teams.

Requirements

• 2–4 years of experience in program coordination, business operations, supply chain, manufacturing, finance, or a related field.
• Experience supporting cross-functional projects and managing trackers, timelines, and status reporting.
• Strong analytical and problem-solving skills, with comfort working with operational and financial data.
• Proficiency in Excel, PowerPoint, and data visualization or reporting tools.
• Clear written and verbal communication skills.
• Strong organization, attention to detail, and ability to manage changing priorities.

Nice To Haves

• Familiarity with dashboards, KPIs, forecasting, or workforce planning is preferred.
• Bachelor’s degree or equivalent relevant experience preferred.

Responsibilities

• Support organizational planning activities, team operating rhythms, and regular business reviews.
• Prepare status updates, meeting materials, and follow-up actions for Supply Chain Management priorities.
• Help maintain project plans, milestones, risks, dependencies, and action trackers for cross-functional initiatives.
• Identify opportunities to improve recurring processes, documentation, and team coordination.
• Support Finance and Global Operations in tracking Accounts Receivable performance with external manufacturing partners.
• Maintain aging receivables trackers and help identify payment risks or items needing follow-up.
• Coordinate with relevant stakeholders to gather updates and support issue resolution.
• Prepare clear reporting on outstanding balances, payment trends, and operational risks.
• Maintain scorecards and recurring reports.
• Track key Supply Chain Management KPIs and validate data accuracy.
• Analyze trends and summarize insights, risks, and opportunities for business leaders.
• Help establish consistent definitions and reporting processes for operational metrics.
• Support headcount planning and hiring tracking across the Supply Chain Management organization.
• Maintain reports on open roles, hiring progress, onboarding status, and workforce planning metrics.
• Partner with hiring managers, recruiting, HR, and Finance to coordinate updates and resolve tracking gaps.
• Coordinate onboarding activities and maintain onboarding materials, training plans, and team documentation.
• Coordinate multiple projects and recurring operational activities with guidance from senior leaders.
• Track deliverables, follow up on action items, and communicate progress to stakeholders.
• Escalate risks, blockers, and decisions when needed.
• Support process improvements that simplify work and improve organizational effectiveness.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree