Business Analyst, Supply Chain Operations

Chicago Transit Authority•Chicago, IL

6d•Onsite

About The Position

Under general supervision, the Business Analyst studies business processes, analyzes and documents data needs, creates specifications, and recommends solutions to improve processes and systems. The role tracks process improvement activities and assists with budget administration and special studies. The position supports Supply Chain operations through data analysis, reporting, inventory monitoring, forecasting, process and procedure design, and technical documentation. It prepares analyses and reports to help management make informed decisions and evaluate operational performance.

Requirements

Bachelor of Science degree in Information and Decision Sciences (MIS), Engineering, Statistics, or a related field, plus one year of related experience; or an equivalent combination of training, education, and experience.
Working knowledge of business analysis standards and processes.
Working knowledge of project management methodologies.
Working knowledge of financial, data, and statistical analysis.
Strong oral and written communication skills, including the ability to clearly and effectively communicate business and technical information.
Strong organizational, analytical, and problem-solving skills.
Advanced Microsoft Office Suite skills.
Ability to work effectively with diverse stakeholders, including senior management, project managers, and subject matter experts.
Ability to work well in a self-directed environment.
Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area at the time of employment or within six months of beginning employment at CTA.
Ability to sit for extended periods and meet the stated requirements for standing, visual acuity, manual dexterity, and fingering for keyboard work.

Nice To Haves

Financial, data analysis, or report creation experience.
Previous experience with government accounting and budgeting methodologies.

Responsibilities

Monitor the operational impact of management decisions using analytics; chart changes and prepare updated reports.
Participate in budget and financial plan preparation, monitor performance against budget, and assist management with researching and revising processes and procedures.
Query and review data from various sources; apply standard statistical methods, prepare narrative analyses and conclusions, and compile reports and summaries for management.
Create management reporting on metrics that significantly affect Supply Chain operations, report on performance-metric efforts and impacts, and use spreadsheets, graphs, and charts to illustrate trends and forecast outcomes.
Prepare cost-benefit analysis reports for management to evaluate Supply Chain operations.
Monitor management-approved inventory targets, including safety stock levels, to support parts delivery timelines and prevent depletion of supplies.
Review on-hand quantities against actual usage reports and recommend inventory adjustments and changes to inventory demand.
Apply current forecasting techniques, methods, and approaches; assist in designing and generating weekly and monthly statistical forecast reports.
Assist Supply Chain in designing procedures and interfaces to improve data viewing, analysis, processing, and use.
Assist with implementing Supply Chain policies, procedures, or tools that facilitate project management activities.
Research, develop, and write technical documentation, including standard operating procedures, protocols, and quality and performance metric standards.
Perform other duties as assigned.