Business Operations Intern

Aristocrat Gaming•Quincy, MA

About The Position

At Aristocrat, the Business Operations Intern will support a dynamic team working to build gaming experiences and contribute to the company’s growing digital lottery business. The role provides exposure to operational processes and offers an opportunity to make an impact. The intern will maintain operational records and trackers, support document and data accuracy, coordinate shared information systems, assist with trade-show and event planning, and provide administrative and operational support to the Massachusetts office and iLottery team. Additional tasks may be assigned.

Requirements

  • Currently enrolled in a college or university program.
  • Strong ability to manage multiple tasks and attention to detail.
  • Ability to manage recurring tasks, maintain accurate records, and meet deadlines.
  • Clear written and verbal communication skills.
  • Ability to handle business information responsibly and collaborate with multiple collaborators.
  • Interest in operations, project coordination, and/or the lottery and gaming industry.

Nice To Haves

  • Comfort working with spreadsheets, shared document repositories, calendars, and business systems.
  • Experience with Microsoft 365 or Salesforce is helpful.

Responsibilities

  • Maintain and regularly update the invoice tracker and related operational records.
  • Build and maintain tracking maps, process documents, and contract-requirement trackers.
  • Compare contract-requirement documents with RFPs and RFRs to verify requirements are captured accurately and completely.
  • Review process-heavy materials to improve accuracy, consistency, and audit readiness.
  • Coordinate and update SharePoint and Teams folders, contact lists, and distribution lists.
  • Maintain the iLottery Newsletter Contact List and reconcile relevant contact information with Salesforce.
  • Enter and update account and contact information in Salesforce to support reliable reporting and reduce reliance on separate account-team files.
  • Support trade-show scheduling by researching attendee roles, coordinating calendars, and updating planning spreadsheets.
  • Assist with planning team offsites and other events.
  • Provide ad hoc administrative and operational support to the Massachusetts office and iLottery team.
  • Perform other tasks as assigned.

Benefits

  • Depending on role and location, potential eligibility for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits. Specific details will be discussed during recruitment.
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