🌎Business Operations Expert, Remote- Contract

Xperteez Technology • ,

1d • $45 - $90 • Remote

About The Position

The Business Operations Expert designs realistic, multi-step benchmark tasks based on real business operations workflows. Tasks may cover reporting, process design, and workflow management, and should include realistic supporting materials and clear instructions. The expert defines objective grading criteria that allow qualified reviewers to reach consistent verdicts, while creating tasks that require careful judgment and interpretation of source materials rather than simple lookup. Supporting materials may include spreadsheets, system exports, process documentation, and operational reports. The role also requires identifying tasks that are ambiguous or cannot be graded reliably, and delivering approved tasks on schedule and at the required quality level. No prior AI experience is required; relevant operational domain knowledge is the focus.

Requirements

• At least 5 years of hands-on responsibility in business operations, operations reporting, process design, or workflow management; direct ownership of the work is required, not supervisory-only or adjacent exposure.
• Experience creating or applying structured standards such as SOPs, QA checklists, process documentation, service level definitions, or training assessments.
• Strong Excel capability and comfort reasoning across multiple documents at once.
• Strong written and spoken English, at least B2 level.

Nice To Haves

• C1 English proficiency is preferred.
• AI or LLM evaluation experience is a plus, but not required.

Responsibilities

• Design multi-step tasks drawn from real operations work, including reporting, process design, and workflow management.
• Provide realistic reference files and clear instructions for each task.
• Define objective grading criteria that enable consistent evaluation by qualified reviewers.
• Build tasks that require judgment and accurate interpretation of source materials rather than lookup.
• Create or source supporting materials such as spreadsheets, system exports, process documentation, and operational reports.
• Flag ambiguous or ungradable tasks rather than submitting them.
• Deliver approved tasks on schedule and at the required quality level.

What This Job Offers

• Education Level: No Education Listed