Business Operations Analyst (Starlink)

SpaceX • Bastrop, TX

1d • Onsite

About The Position

SpaceX’s Starlink Business Operations team combines planning and analysis with business decision-making and strategy, directly supporting SpaceX leadership. The team is embedded in daily operations and supports near-term execution and long-term planning. Analysts evaluate data, make recommendations, and lead cross-functional decision-making and implementation. The team is lean and dynamic, with a fluid structure that favors high agency and enables high performers to expand their scope across critical program bottlenecks.

The Business Operations Analyst will own Sales & Operations Planning for assigned hardware products, helping convert hardware into active, satisfied, paying customers. The role analyzes operational and financial performance, develops S&OP models and decision tools, and translates analysis into hardware mix strategies. It also coordinates global supply allocation and demand forecasting, supports hardware ramp and sunset plans, enables product go-to-market execution after licensing and certification, and develops and executes initiatives to improve Starlink’s operational trajectory. The role is onsite full time, with extended hours and weekends when needed, and travel as needed.

Requirements

• Bachelor's degree in engineering, mathematics, computer science, data science, physics, or another quantitative field.
• At least 1 year of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship.
• At least 1 year of experience using Excel or programming.
• Must be available to work onsite full time; hybrid and remote work are not available.
• Must be available for extended hours and weekends when needed.
• Willingness to travel to customer sites, other SpaceX locations, and events as needed.
• Must meet the stated U.S. Government export-control eligibility requirements or be eligible to obtain the required U.S. Department of State authorizations.

Nice To Haves

• Evidence of exceptional ability, especially in an ambiguous environment.
• Quantitative dual degree in an engineering field and economics or business, or equivalent professional experience.
• Demonstrated success driving tangible impact or influencing within a broader organization.
• Strong sense of urgency and ownership, with a bias toward action and automation.
• Ability to read and interpret income statements, balance sheets, and cash flow statements.
• Strong proficiency in SQL and Python, with the ability to handle large datasets independently.
• Excellent analytical modeling skills, including Excel, Power BI, Tableau, or Looker.
• Strong written and verbal communication skills, particularly with senior business leaders.

Responsibilities

• Own global Sales & Operations Planning (S&OP) for specific hardware products to convert hardware into active, happy, paying customers.
• Analyze key performance indicators, including active subscribers, network utilization, produce-to-activate latency, inventory turnover, and hardware unit economics such as customer acquisition cost and payback period; develop complex S&OP models and decision-making tools.
• Translate analysis into strategic insights and hardware mix strategy to accelerate hardware adoption, maximize lifetime value, and minimize working capital.
• Orchestrate global supply allocation and demand forecasting by synthesizing demand signals against geographically specific network capacity constraints, working directly with Network Engineering.
• Drive resource planning for specific verticals, including critical hardware ramp and sunset plans in collaboration with Hardware & Manufacturing Engineering.
• Enable and accelerate go-to-market execution for products after licensing and certification to ensure zero-latency deployment.
• Identify initiatives to improve Starlink’s operational trajectory, and develop, track, and execute business initiatives with SpaceX leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level