Business Operations Analyst (Starlink)

SpaceX•Hawthorne, CA

1d•$85,000 - $120,000

About The Position

SpaceX’s Starlink Business Operations team combines planning and analysis with broader business decision-making and strategy in direct support of SpaceX leadership. The team is embedded in daily operations, supporting near-term execution and long-term planning. Analysts analyze data, provide recommendations, and lead cross-functional decision-making and implementation. The team operates with a lean, dynamic structure that favors high agency, and high performers are expected to expand their scope across the program’s most critical bottlenecks. This role owns sales and operations planning for designated hardware products, supporting the conversion of hardware into active, satisfied, paying customers. It involves analyzing business and network performance, developing planning models and decision tools, shaping hardware strategy, coordinating global supply and demand, planning hardware ramps and sunsets, enabling product launches, and identifying and executing operational improvement initiatives.

Requirements

Bachelor’s degree in engineering, mathematics, computer science, data science, physics, or another quantitative field.
At least 1 year of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship.
At least 1 year of experience using Excel or programming.
Must be available to work extended hours and weekends as needed.
Willingness to travel to customer sites, other SpaceX locations, and events as needed.

Nice To Haves

Evidence of exceptional ability, especially in an ambiguous environment.
Quantitative dual degree in an engineering field and economics or business, or equivalent professional experience.
Demonstrated success driving tangible impact or influencing a broader organization.
Strong sense of urgency and ownership, with a bias toward action and automation.
Ability to read and interpret income statements, balance sheets, and cash flow statements.
Strong proficiency in SQL and Python, including the ability to handle large datasets independently.
Excellent analytical modeling skills using tools such as Excel, Power BI, Tableau, or Looker.
Strong written and verbal communication skills, particularly with senior business leaders.

Responsibilities

Own global Sales & Operations Planning (S&OP) for specific hardware products to convert hardware into active, satisfied, paying customers.
Analyze key performance indicators, including active subscribers, network utilization, produce-to-activate latency, inventory turnover, and hardware unit economics such as customer acquisition cost and payback period; develop complex S&OP models and decision-making tools.
Translate analysis into strategic insights and hardware mix strategy to accelerate adoption, maximize lifetime value, and minimize working capital.
Coordinate global supply allocation and demand forecasting by synthesizing demand signals with geographically specific network capacity constraints, working directly with Network Engineering.
Drive resource planning for specific verticals, including execution of hardware ramp and sunset plans with Hardware & Manufacturing Engineering.
Enable and accelerate go-to-market execution for products after licensing and certification to support zero-latency deployment.
Identify operational improvement initiatives and develop, track, and execute business initiatives with SpaceX leadership.

Benefits

Potential eligibility for long-term incentives, including company stock, stock options, or long-term cash awards.
Potential discretionary bonuses.
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Comprehensive medical, vision, and dental coverage.
Access to a 401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various other discounts and perks.
Up to 3 weeks of accrued paid vacation.
10 or more paid holidays per year.
Paid sick leave pursuant to Company policy.