Business Operations Analyst (Starlink)

SpaceX • Hawthorne, CA

4d • $85,000 - $120,000

About The Position

The Business Operations Analyst supports Starlink’s global Sales & Operations Planning and broader business decision-making and strategy. Starlink Business Operations is embedded in daily operations, supporting near-term execution and long-term planning. The analyst analyzes data, provides recommendations, and leads cross-functional decision-making and implementation. The team is lean and dynamic, with a fluid structure that favors high agency; high performers may expand their scope across the program’s most critical bottlenecks.

The role focuses on converting hardware into active, satisfied, paying customers; analyzing business and operational performance; shaping hardware mix strategy; coordinating supply allocation and demand forecasts against network capacity; planning resources and hardware ramps and sunsets; and supporting go-to-market execution after licensing and certification. The analyst also identifies and executes initiatives to improve Starlink’s operational trajectory in partnership with SpaceX leadership.

The listed base salary ranges are $85,000–$100,000 per year for Level I and $95,000–$120,000 per year for Level II. Actual level and salary depend on job-related knowledge and skills, education, and experience. The total rewards package may include long-term incentives such as company stock, stock options, or long-term cash awards; potential discretionary bonuses; and access to an employee stock purchase plan. Benefits include medical, vision, and dental coverage, a 401(k) plan, short- and long-term disability insurance, life insurance, paid parental leave, discounts and perks, up to three weeks of accrued paid vacation, 10 or more paid holidays per year, and paid sick leave under company policy.

Applicants must meet applicable U.S. Government export-control requirements, including qualifying U.S. citizenship or immigration status, or eligibility to obtain the necessary authorizations. SpaceX is an Equal Opportunity Employer and provides a process for reasonable accommodation during application and interviews.

Requirements

• Bachelor’s degree in engineering, mathematics, computer science, data science, physics, or another quantitative field.
• At least 1 year of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship.
• At least 1 year of experience using Excel or programming.
• Must be available to work extended hours and weekends as needed.
• Willingness to travel to customer sites, other SpaceX locations, and events as needed.
• Must satisfy U.S. Government export-control requirements or be eligible to obtain the required authorizations.

Nice To Haves

• Evidence of exceptional ability, especially in an ambiguous environment.
• A quantitative dual degree combining an engineering field with economics or business, or equivalent professional experience.
• Demonstrated success driving tangible impact or influencing within a broader organization.
• A strong sense of urgency and ownership, with a bias toward action and automation.
• Ability to read and interpret income statements, balance sheets, and cash flow statements.
• Strong proficiency in SQL and Python, including the ability to independently handle large datasets.
• Excellent analytical modeling skills, such as with Excel, Power BI, Tableau, or Looker.
• Strong written and verbal communication skills, particularly with senior business leaders.

Responsibilities

• Own global Sales & Operations Planning for specific hardware products to convert hardware into active, satisfied, paying customers.
• Analyze key performance indicators, including active subscribers, network utilization, produce-to-activate latency, inventory turnover, and hardware unit economics such as customer acquisition cost and payback period; develop complex S&OP models and decision-making tools.
• Translate analysis into strategic insights and hardware mix strategy to accelerate hardware adoption, maximize lifetime value, and minimize working capital.
• Coordinate global supply allocation and demand forecasting by synthesizing complex demand signals with dynamic, geographically specific network capacity constraints, working directly with Network Engineering.
• Drive resource planning for specific verticals, including execution of critical hardware ramp and sunset plans in collaboration with Hardware & Manufacturing Engineering.
• Enable and accelerate go-to-market execution for products after licensing and certification to ensure zero-latency deployment.
• Identify operational improvement initiatives and develop, track, and execute business initiatives with SpaceX leadership.

Benefits

• Potential long-term incentives, including company stock, stock options, or long-term cash awards.
• Potential discretionary bonuses.
• Employee Stock Purchase Plan with the ability to purchase additional stock at a discount.
• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Short- and long-term disability insurance.
• Life insurance.
• Paid parental leave.
• Discounts and other perks.
• Up to three weeks of accrued paid vacation.
• 10 or more paid holidays per year.
• Paid sick leave under company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level