Business Office Specialist Hospice

UnitedHealth Group•West Columbia, SC
•$16 - $22

About The Position

Amedisys, part of the Optum family of businesses, provides home health, hospice, and community-based services. The Hospice Business Office Specialist II supports hospice business office functions, including billing, collections, reimbursement, and administrative processes. The role ensures accurate documentation, timely reimbursement, and compliance with payor requirements, regulatory standards, and company policies. It works with internal teams, payors, and other stakeholders to support efficient revenue cycle operations.

Requirements

  • At least 2 years of experience in healthcare billing, collections, revenue cycle, or administrative support.
  • At least 1 year of experience working with patient accounts, insurance verification, or reimbursement processes.
  • At least 1 year of experience using Microsoft Office or similar systems for documentation and reporting.
  • Demonstrated solid organizational, analytical, and communication skills.

Nice To Haves

  • Associate degree in business, healthcare administration, or a related field.
  • At least 1 year of experience in hospice, home health, or healthcare revenue cycle operations.
  • At least 1 year of experience with electronic medical records (EMR) or billing systems.
  • Knowledge of Medicare, Medicaid, or commercial insurance billing processes.

Responsibilities

  • Process billing, collections, and reimbursement activities accurately and in compliance with payor requirements.
  • Review and maintain patient account information, resolve discrepancies, and support timely claim processing.
  • Communicate with internal teams, payors, and stakeholders to address account issues and support revenue cycle activities.
  • Maintain accurate documentation and records in accordance with company policies and regulatory standards.
  • Support business office processes through reporting, workflow management, and continuous improvement initiatives.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs, subject to eligibility requirements.
  • Equity stock purchase, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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