Business Office Manager - Hospice

Care Initiatives•Cedar Rapids, IA

23h

About The Position

Care Initiatives Hospice is seeking a Business Office Manager to provide administrative support in a hospice setting. The organization takes a holistic approach to addressing patients’ physical, emotional, and spiritual needs and works collaboratively with family members and caregivers to honor patients’ and loved ones’ needs and wishes. The role supports compassionate, dignified, and respectful care for patients and their families. The Business Office Manager assists with business office functions, supports employee onboarding and orientation, maintains employee records, and provides front desk customer service to residents, family members, team members, and visitors. The position requires attention to detail, confidentiality, empathy, and the ability to manage competing priorities in a fast-paced environment.

Requirements

Experience with accounts receivable, accounts payable, Medicare, Medicaid, private insurance billing, and collections.
Keen attention to detail.
Experience collecting and maintaining confidential personnel and resident information.
Ability to follow confidentiality policies and HIPAA requirements.
Commitment to helping others and treating them with empathy, respect, patience, and discretion.

Responsibilities

Assist with accounts payable, accounts receivable, and other assigned business office tasks.
Manage new-hire onboarding, including completion of paperwork, benefits enrollment, and compliance requirements.
Facilitate new employee orientation and manage employee records.
Provide customer service to residents, family members, team members, and visitors while serving as the front desk receptionist.
Multitask and prioritize competing priorities in a fast-paced environment.
Treat others with empathy, respect, patience, and discretion.