Business Office Manager (BOM)

Care Initiatives • West Branch, IA

6d

About The Position

The Business Office Manager (BOM) manages financial and administrative functions in a skilled nursing community. The role oversees resident accounts and billing, maintains financial and personnel records, prepares reports, reconciles accounts, and supports month-end business office functions. The manager ensures accurate, timely reimbursement and compliance with company policies, HIPAA, confidentiality standards, and applicable federal and state regulations.

Requirements

• High school diploma or equivalent required.
• Knowledge of Medicare, Medicaid, private insurance billing, accounts payable, and collections.
• Strong organizational skills and exceptional attention to detail and accuracy.
• Proficiency with computer systems, financial software, and Microsoft Office applications.
• Strong communication and customer service skills, with the ability to build positive relationships with residents, families, and team members.

Nice To Haves

• Associate or bachelor’s degree in business, accounting, healthcare administration, or a related field.
• Previous experience in a Business Office Manager, healthcare billing, accounting, or administrative leadership role.

Responsibilities

• Manage accounts receivable, accounts payable, resident trust accounts, and collection activities.
• Oversee Medicare, Medicaid, private insurance billing, and other reimbursement processes to ensure timely and accurate payments.
• Maintain resident financial records and personnel documentation in compliance with company policies and regulatory requirements.
• Prepare reports, reconcile accounts, and support month-end business office functions.
• Ensure compliance with HIPAA, confidentiality standards, and applicable federal and state regulations.

Benefits

• Competitive wage.
• Medical, dental, and vision benefit options for eligible employees.
• 401(k).
• PTO.
• Referral bonus program.
• Tuition reimbursement and company-paid training and education.
• Digital wallet access to pay as earned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED