Business Office Manager (BOM)

Care Initiatives•West Branch, IA

7d•Onsite

About The Position

Crestview Specialty Care, a 65-bed long-term care skilled nursing community in West Branch, Iowa, is hiring a full-time, day-shift Business Office Manager. The role is part of Care Initiatives’ administrative team and manages financial and business office operations for the community. Responsibilities include billing and reimbursement processes, account management, financial recordkeeping, reporting, and regulatory compliance. The position also maintains personnel documentation and supports month-end business office functions. Care Initiatives describes its workplace as inclusive, equitable, and welcoming.

Requirements

High school diploma or equivalent.
Knowledge of Medicare, Medicaid, private insurance billing, accounts payable, and collections.
Strong organizational skills and exceptional attention to detail and accuracy.
Proficiency with computer systems, financial software, and Microsoft Office applications.
Strong communication and customer service skills, with the ability to build positive relationships with residents, families, and team members.

Nice To Haves

Associate or bachelor’s degree in business, accounting, healthcare administration, or a related field.
Previous experience in a Business Office Manager, healthcare billing, accounting, or administrative leadership role.

Responsibilities

Manage accounts receivable, accounts payable, resident trust accounts, and collection activities.
Oversee Medicare, Medicaid, private insurance billing, and other reimbursement processes to ensure timely and accurate payments.
Maintain resident financial records and personnel documentation in compliance with company policies and regulatory requirements.
Prepare reports, reconcile accounts, and support month-end business office functions.
Ensure compliance with HIPAA, confidentiality standards, and applicable federal and state regulations.